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    Best way to submit proof of purchase

    Discussion in 'VAIO / Sony' started by hendra, Mar 29, 2007.

  1. hendra

    hendra Notebook Virtuoso

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    I have just ordered Windows Vista DVD upgrade kit for my Sony SZ. I got confirmation email asking me to submit proof of purchase. They offer me 3 options: mail, email or fax. What is the best way to submit it?
    Will I get confirmation email after I submit the proof of purchase?
     
    hendra, Mar 29, 2007
    #1
  2. dodgey

    dodgey Notebook Guru

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    I faxed them and emailed them and also emailed them again for confirmation of receipt. I didn't hear anything back, except that they have taken the money out of my credit card....

    Good luck!! :confused:
     
    dodgey, Mar 29, 2007
    #2
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I sent a scanned copy by email. You should get email notification when the POP has been verified, but you can also check the status of your order at the moduslink website. First it will show COA verified and then it will show POP/COA verified. If the POP is not verified, resend the relevant document.

    John
     
    John Ratsey, Mar 29, 2007
    #3
  4. jcvjcvjcvjcv

    jcvjcvjcvjcv Notebook Evangelist

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    Yeah, the whole Credit Card system sucks.

    At that point, I am glad to live in the EU, where Credit Cards are rare and never necessary.
     
    jcvjcvjcvjcv, Mar 29, 2007
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  5. Sponsi

    Sponsi Badibade

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    I would suggest you write your confirmation# on a copy of your proof of purchase then fax it.
     
    Sponsi, Mar 29, 2007
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  6. rEVOLVE

    rEVOLVE Notebook Enthusiast

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    Does anyone know if the DVD you get when you do the MS "anytime upgrade" is the same as what you get from Sony specified in this thread?
     
    rEVOLVE, Mar 29, 2007
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  7. dodgey

    dodgey Notebook Guru

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    I just refaxed my PoP with all the relevant info to them again twice :D
     
    dodgey, Mar 29, 2007
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  8. JoeDUK

    JoeDUK Notebook Enthusiast

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    I applied for the upgrade via moduslink in january, but I never submitted a proof of purchase because I bought the laptop on ebay. So i suspected that I would never receive the disc. But yesterday I got an email saying it has been shipped, so I guess I somehow skipped the proof of purchase step :) they say shipping takes 3 weeks, but I'll post back if it arrives
     
    JoeDUK, Mar 30, 2007
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  9. dammitjim

    dammitjim Notebook Guru

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    Where do you go to request the upgrade? Does this apply to all SZ models?
     
    dammitjim, Mar 30, 2007
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  10. Sponsi

    Sponsi Badibade

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    Sponsi, Mar 30, 2007
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  11. hendra

    hendra Notebook Virtuoso

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    What happens to their fax machine 253-896-5030? My fax never goes through. I sent them Proof of Purchase by email today but I have not received confirmation. How do I check the status of my order (what website) ?
     
    hendra, Mar 30, 2007
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  12. Sponsi

    Sponsi Badibade

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    If 253-896-5030 is busy, try 253-922-4283. I don't think anyone has received confirmation unless they specifically emailed them, and asked. A Q Media rep has told me she's doesn't know whether, or not there a website where you can check your order. I suggest you email them, and ask about the status of your order.
     
    Sponsi, Mar 30, 2007
    #12
  13. Ch28Kid

    Ch28Kid Notebook Deity

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    I have a feeling I should do that too...
     
    Ch28Kid, Mar 31, 2007
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  14. hsuntiger

    hsuntiger Notebook Enthusiast

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    what's their email?
     
    hsuntiger, Mar 31, 2007
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  15. GRACEGSHEN

    GRACEGSHEN Newbie

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    I sent the request for Vista DVD through by mail after I purchased Sony Laptop fro Best Buy. I received a card staing the information I submitted was inaccurate and I need to submit a web request. what's going on here? Now I am here and it just waste my time. Where to submit a web request? And how? Is here someone will reply my message? Or I need call Best Buy for help?
     
    GRACEGSHEN, Apr 1, 2007
    #15