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    Brother MFC-640CW Printer Installation Crashes SZ340P

    Discussion in 'VAIO / Sony' started by dpincali, Jun 10, 2007.

  1. dpincali

    dpincali Newbie

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    I just got my SZ340P through Best Buy for Business. Pre-configured with XP Pro. Love it -- better than my old Acer 8200.

    BUT...

    I can't get my Brother Printer Installation to work. It goes through the process of installing (I've tried both the disk, and downloading the installation program, which I think are both the same version), and it simply crashes, blue screen, windows stop error at the end of the install every time. Then I can't uninstall it.

    Googled around and found this may be a conflict with the on-board Vaio camera drivers, but no solution found online. Called Brother, and it's now up to "Level 5" support, but no call back.

    I still can't print. The same installation disk and printer worked fine on my last computer (the acer.)

    FYI, Brother's "Level 4" support gave me the following link, which I assume may be a workaround:

    http://209.215.81.199/Download/MFC/FX0933/FX0933BH3e.exe

    But after downloading it, it tries to unzip itself and says it has a bad header.

    I've tried that several times, with different browsers.

    Anyone have any suggestions?

    Thanks,

    -dpincali, hoping to live to print again.
     
  2. Visioneer

    Visioneer Notebook Evangelist

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    I had no problem to download this file. I've uploaded it for you as a rar file here.
    I'll keep my fingers crossed.
     
  3. dpincali

    dpincali Newbie

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    Visioneer -- WOW!!! Thank you, thank you, thank you -- now, I can print again.

    I downloaded that file four times before you did whatever you did, and each time I went to unzip it, i got a "bad header" message.

    I downloaded yours, and it worked like a charm.

    Many thanks for solving a very annoying problem.

    Warm regards,
    David
     
  4. Visioneer

    Visioneer Notebook Evangelist

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    All's well that ends well! :)