Can't Use VAIO Webcam + "Imaging Devices" not listed under Device Driver

Hi guys,

I have a SVE141190X laptop running on Windows 7 Professional 64 bit-OS.

I wanted to use the webcam but I can't.

Here's what I did.

1) Performed the System Recovery via VAIO Care successfully.
2) Did the Power Testing - by unplugging the battery and adapter and pressing the power button for 30 seconds, as I was instructed.
3) Installed the Webcam Companion 4 for my model via the manufacturer website, SONY.
4) Tried to enable Webcam via BIOS, but could not as there are no option for webcam and USB under Advanced tab. I only have one option listed - Intel Virtualization Technology, which was disabled by default.

So, just wanted to ask what I haven't still done yet.

I am going to contact the International Customer care center and see if what they can tell me. I'll post the reviews over here.

 

Does your webcam work before?
I could be a loose cable. If you can open your laptop, just double check a 4 wires cable.

 

Hello aforabi,

Im sorry to hear about your issues that you're experiencing with the VAIO webcam. If you would please visit our troubleshooting site @ Sony eSupport - Electronics You will need to enter your product model# and proceed to the How-To/Troubleshooting page. If you cant find your resolution, please let me know.

Best Regards,
Josh James
SonySupport USA

 

Hi Sony,

I noticed you joined quite long ago but only have 5 posts.
For better supporting here on this forum, you should look it up and answer here in stead of tell people go to other place to find it.