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    Can't remove Protector Suite QL 5.2 after Vista upgrade

    Discussion in 'VAIO / Sony' started by carrlos, Apr 8, 2007.

  1. carrlos

    carrlos Newbie

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    After upgrading my Vaio to Windows Vista Home Premium, I am unable to install Protector Suite 5.6. It tells me that I have to remove 5.2 but when I choose "Change", I get a message saying that the file WiseCustomCalla.dll cannot be found. Then when I finally get to choose "Remove" I get a message saying that the program requires IE version 5.0 and higher.

    I downloaded 5.2 and tried to run the uninstall from the new downloaded file, but it said that I have a previous version and need to remove it before installing another version.

    I need help! :confused:
     
    carrlos, Apr 8, 2007
    #1