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    Can't restore the system, even with restoration CD's

    Discussion in 'VAIO / Sony' started by alexibm, Aug 28, 2009.

  1. alexibm

    alexibm Newbie

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    Hi !

    My mother's laptop had some issues, so I decided to completely restore the system. Restoration went through, however when it booted for the first time after restore, it gave me an error message that some file is missing or corrupted. I did second restoration...same problem but different file, tried 3rd time....same problems and different file.

    I decided to do restoration without "value added" stuff, it went through, booted fine into windows vista, went through all the vista configurations, booted into Desktop. Desktop was all black, and right away I got the error message, something to do with "hardware shell".
    Did hadware test - everything is fine.

    Finally, I ordered restoration CDs directly from SONY.
    First try using Sony's own CDs - error, file is missing or corrupted.2nd Try - same thing, 3rd try - same thing.

    And finally, after multiple tries, it boots into Vista Green Background with small rotating circle (Vista's HourGlass). Nothing happens afterward.

    It is Vaio VGN-CR120E, Vista 32-bit

    Thanks
     
    alexibm, Aug 28, 2009
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  2. demarco5

    demarco5 Notebook Consultant

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    try burning them slower
     
    demarco5, Aug 28, 2009
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  3. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

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    Did you even read what the poster wrote? He is trying this with discs purchased from Sony.

    Gary
     
    ScuderiaConchiglia, Aug 28, 2009
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  4. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

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    On the three tries mentioned above are you saying you tried the restore three times? Try another one and this time note the EXACT error message. A generic "file is missing or corrupted" doesn't really tell us enough.

    When you say you did a hardware test, what exactly did you test?

    Finally, what was the issue that prompted you to do this restore in the first place? This sounds like a hard drive issue to me.

    Gary
     
    ScuderiaConchiglia, Aug 28, 2009
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  5. reaborg

    reaborg Notebook Consultant

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    yup sounds like a harddrive problem to me as well. Try this out:

    using your recovery disks, go into the Sony's menu, and do a HDD diagnostic test (check disk and the sorts). See if that diagnostic passes. If it fails, or if it freezes, then you have a harddrive problem. Just happened to me recently. I wasn't getting file corrupt error though. Mine just wouldn't boot up past the windows scrollbar, or would not recover properly when I tried.
     
    reaborg, Aug 30, 2009
    #5