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    DVD drive disappeared after installing Nero

    Discussion in 'VAIO / Sony' started by gaanee, Dec 9, 2007.

  1. gaanee

    gaanee Notebook Consultant

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    I was having problem with copying a DVD using Roxio Easy Media Creator, after copying when it asks for a blank disk, I inserted a blank disk and it was saying the disk is not supported. I tried with DVD-R, RW, CD, but got the same message. So, I uninstalled Roxio which was bundled with the laptop. I had read about problems with uninstalling DVD writing softwares on Vista on this forum, but after uninstalling the DVD drive was still showing, and then I installed Nero. But when I tried to use Copy Disk, it was gave a message as "the program has closed unexpectedly". But the DVD drive was still showing. I then uninstalled Nero and reinstalled it, and now DVD drive doesn't show anymore. Could anyone please guide me a specific information to fix this without using system restore. Does it happen because of a bug in Vista or the DVD software?
     
  2. coolguy

    coolguy Notebook Prophet

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    This has been asked several times. Search using the phrases "dvd drive disappeared" in the top most search box.

    O.k. I will give the support link

    http://support.microsoft.com/kb/314060

    This works for vista too.
     
  3. gaanee

    gaanee Notebook Consultant

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    Thanks coolguy, that fixed te problem.
    This problem seems to be quite common, since there are many posts on this. There should be a better way to install/uninstall DVD softwares than messing with registry. Is it XP/vista OS problem or the software?
     
  4. coolguy

    coolguy Notebook Prophet

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    The problem is not over yet. Go and check back your nero. It won't detect your dvd drive (may be I am wrong). You might want to unistall and then reinstall it. The same exact thing happened to me when I unistalled roxio. I think it's more of a problem with xp/vista.
     
  5. gaanee

    gaanee Notebook Consultant

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    I burned a DVD after that, so its working. But I noticed the DVD drive letter is now H, I don't remember what was it before all this, now the computer shows C ,D(memory stick), E(SD card), and H(DVD drive). I don't think its any problem, but just curious to know what was it originally.