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    Do Sony actually answer e-mails?

    Discussion in 'VAIO / Sony' started by Kieran, Jul 17, 2004.

  1. Kieran

    Kieran Notebook Guru

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    Sent my fourth e-mail/contact-form to Sony Europe and UK last week, with the others sent over several weeks, and haven't a single response back from any of them.

    Do they actually reply to e-mail queries?

    My first/second/third impressions from them aren't good. [ :(] Think I'll be taking my custom elsewhere.

    Kieran
     
    Kieran, Jul 17, 2004
    #1
  2. Andrew Baxter

    Andrew Baxter -

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    I'd try calling instead of emailing, see how that works, and then if the help they provide is still inadequate take your business elsewhere, customer support is important!
     
    Andrew Baxter, Jul 17, 2004
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