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    Dozen bad pixels on my AR's WUXGA screen :(

    Discussion in 'VAIO / Sony' started by petervivian, Jul 4, 2008.

  1. petervivian

    petervivian Notebook Enthusiast

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    Hi, all

    I just noticed there're more than 10 white pixels and 2 black pixels on my 2 month old AR (They are discrete distribution on the screen but mainly at the central)

    I know this WUXGA screen has 1920*1200=2.3 million pixels, a dozen bad pixels are not much

    But mine are at the central of the screen. They are apparent when seeing movies.

    What am I supposed to do? Thanks
     
    petervivian, Jul 4, 2008
    #1
  2. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Hello,

    well therer is a certain amount of error that companies are allowed on these screens, this will vary from where these "bad pixels" are, less in the centre and more in outer region.

    I think it was around 3 or 4 for a 1024 * 768 screen, but I could be wrong.

    First have a look in you manual, it should tell you in there, einther a hard copy or on you laptop (pdf).

    But with 12 "bad pixels" I think it might be best if you return the computer for repairs, either via customer service or via the shop you bought it at.

    All the Best
     
    DetlevCM, Jul 5, 2008
    #2
  3. petervivian

    petervivian Notebook Enthusiast

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    I finally decided to call sony for repairing the LCD. Three days later a technican came to my house with a replacement LCD. This is a large Sharp branded panel, listed $930 on the new part sheet. The new screen is perfect (compare to more than 30 stuck pixels now on the old one).
    All it takes is a phone call to Sony CS. And fortunately I called within the warranty period.
    A good experience with Sony this time :)
     
    petervivian, Jan 22, 2009
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  4. b|lly

    b|lly Notebook Deity

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    Dont tell me guy, that you needed more than 6 months to call sony about this? :)
     
    b|lly, Jan 22, 2009
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