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    FW Series Scratches

    Discussion in 'VAIO / Sony' started by billyjoelji, Apr 14, 2009.

  1. billyjoelji

    billyjoelji Newbie

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    I recently bought FW 190 and used it for a week - but with my usage the back of the Lid has got few very small and minor scratches - I wouldn't have cared about it -- but now I do - because I am going to return this laptop to Sony Style warehouse and actually get a FW 390 --- which is a super sweet deal and also comes with Blue Ray Read/Write.

    I just wanted to know, if anyone know how can I buff up or do something to get rid of the scratches on the back of the lid.

    -Bill
     
    billyjoelji, Apr 14, 2009
    #1
  2. coolguy

    coolguy Notebook Prophet

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    They wouldn't care about the scratches. But what reason are you going to say for the return? Sony doesn't accept returns without a legitimate reason.
     
    coolguy, Apr 14, 2009
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  3. billyjoelji

    billyjoelji Newbie

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    I just told them -- i changed mind. I want to buy a Fw 390 -- this system is not what I was looking for.

    But from what I have heard - if there are scratches - they would actually refuse to accept/return the package back to me or charge a restocking fee.
     
    billyjoelji, Apr 14, 2009
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  4. billyjoelji

    billyjoelji Newbie

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    Does anyone know - that SonyStyle does not charge restocking fee for scratches/defects ??
     
    billyjoelji, Apr 14, 2009
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  5. Persnickety

    Persnickety Notebook Evangelist

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    Since it isn't "as new" when you return it, since you have scratched it, it seems that a restocking fee is fair, should they decide to take it off your hands.
     
    Persnickety, Apr 14, 2009
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  6. Flounder911

    Flounder911 Notebook Consultant

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    what is "recent" to you... if it was a certain time ago than it may be too late to return... (not 100% sure on their policies)
     
    Flounder911, Apr 14, 2009
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  7. vavabavava

    vavabavava Notebook Consultant

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    I have returned 4 Z690 and they have never charged for the fee. :)
     
    vavabavava, Apr 16, 2009
    #7