FW owners: discoloration / paint rubbing off ?

Could FW owners please update us a week or so from now and let us know if you have this issue?

http://forum.notebookreview.com/showpost.php?p=3700298&postcount=37

 

Yikes!

 

Just put a piece of cloth between the screen and the keyboard. It should be done on any laptop.

 

Agreed. Go to the automotive department at the local Target and pick up a two pack of microfiber cloths for less than $5. They work great. No lint, no dust. And double as screen cleaners.

Gary

 

Actually, putting your own balls (so to speak) on the lid wouldn't hurt either.

 

Just wondering, before anybody makes any comments - can't we (customers) expect to get a reasonably care free product?
And speaking about these little "rubber pads" the SZ hast got 4!!! And its much smaller.
Also, some people will carry an FW around, either out of doors or just indoors, so you do expect to open and close it regularly.
Then, if you carry it around, do you want to always have a piece of cloth that you have to remove/replace when you use you lapto? Being honest, no.
And by the way - a three years old Medion laptop hasn't had any screen problems after 3 years (no cloth) and I would call it heay use. Daily use, and it got carried around a fair bit as well with pressure exerted on the lid.
So in that respect - Sony made a mistake.

JohnTitor, you might contact sony about it, maybe they'll change their desing, at leat in the next series.

 

yes we should expect care free products, its not too much to ask

If this is the case with the FW I wont be getting it...I refuse to use a cloth, Ive owned various laptops since 2002 and Ive never had to use cloths and I wont start now...so Im waiting to hear what other owners experience

btw, this wasnt from my own experience (i dont own a FW), a FW owner posted it in the NBR review thread

 

Ok first off, if you have to buy a fiber cloth just to prevent wear and tear in the first week of use, that's BULL****. If it is needed, Sony should have provided it. In fact, that problem shouldn't be there in the first place. How much more money would it cost to add 2 more damn rubbery balls? like .005 cents per computer most likely if they buy it in massive bulk. give me a break! the SR better not have any of these type of letdowns where I have to spend MORE MONEY just to maintain something SONY SHOULD HAVE FORESEEN AND FIXED in the first place.

I say RETURN IT. Why pay 1,000+ for something already wearing down?

 

I do this on every laptop I owned. MBA/TZ/SZ all come with thin screens, and especially the Sonys have a lot of flex. The Asus I'm working on now has a lot of damage on the screen.

Ok so you have the choice, protect it or risk damaging your screen. You're free to choose what ever you like.

Go and have a look how many TZ owners have damaged their screen, then you'll know what I mean.

 

Yea, that would hurt quite a bit when you close the lid though, wouldn't it? (Excuse me, my minds in the gutter)

Imo you shouldn't have to be spending extra money to buy something to protect your laptop's screen when the lid is shut, whether it's a cloth or your own balls . All laptops should be designed so this doesn't happen, plain and simple.

 

Yeah, well let us know when your new design is available for us to buy. In the meantime there is a big difference between "should" and "are". The simple fact is that many laptops from many manufacturers exhibit this problem when carried with any external pressure on the lid. It is a fact of life. One that is EASILY resolved by the use of a very inexpensive piece of microfiber cloth.

Gary

 

OUCH!

 

That may well be.
But its also solved by adding a few more rubber pads from the manufacturer's side.

And if you're honest, don't you want a laptop which is designed for use?
Also, if you read the first post, it was a week of light use.

I mean, a few more pads aren't expensive, they could easily be integrated. And its been done before.

Any additional measures you wish to take are fine and Sony will possibly like that too, but can't one expect a product which doesn't show this obvious sign of wear and tear if it costs a few hundred dollars and especially, as this proble does not exist on other previous models!!

We're now down to the question:
Have we got the right to buy a good product, or do we have to buy an imperfect one and then at our own inconvenience/cost ensure this design flaw increases tear and wear?

Additionally, Sony laptops are not cheap, its not a bargain price product. You buy it for the look some say (possible), I got my SZ for the power, couldn't find anything as small and powerfull, not that its impossible too build though, and also for quality. Now this little issue is a downside in regard to quality I'd say...

 

I thought that Sony's had good build Quality! i need mine to be durable as i will be moving it around alot! There is no point or i would get a desktop! now i will have too consider a Dell 1530 again, well wait untill the new one comes out!

 

Seriously? I've owned 10 laptops and I've never put a cloth between the screen and keyboard.

 

i have a HP dv2000 and this has never happened to me an i take the think every ware!! I think it is down to having 4 rubber pads on the top, two on the sides, and four along the bottom!, i wish Sony that just put four along the top and it would have been sorted, as they need to sit in a small recess or they will look crap and just slide right off!

Owell lets just hope this is only 1 case of this problem and other people have no damage!

 

also if the inexpensive piece of cloth must be used.. why does no manufacturer provides it .. by default.. with the notebook.. or even as an accessory!!

 

Dell does for their XPS lapptops.

 

It depends on how carefull you move them. With some pressure, let's say on the TZ or SZ, the screen will touch the touchpad or keyboard.

This will happen with any laptop depending on how much pressure you put on it.

Here's a good example of a screen protector:

 

True, but you should never put anything on top of your notebook, it just isn't good period. Regardless, the paint should not be wearing away within a week.

 

Were no talking about sitting on the thing righttt! Just closing the lid putting it in a bag or carrying it and there is already damage !!, Unless with the OP there was sand in-between the screen/lid and the palm rest! To be honest I think this is just people not being careful with their laptops, as if it scratches this easily something must be wrong either through the manufacturing process or misuse!

 

Yes you are right. Pressure on the laptop could be caused by the way you carry a bag against your body, or someone who puts bag on top of yours in the plane.

 

Yep, I agree. I'd like to know if this happens to another FW, or if it was just a freak defect.

 

Lol freak defect. http://www.youtube.com/watch?v=3uV5-XiwjrI That music came to mind..I could just picture somebody opening their new FW and their jaw drops in shock when they see paint rubbing off.

 

It is also easily resolved by instead investing your money in a different notebook that was designed properly to keep this from happening. It is a fact of life that I'm just simply not going to buy a notebook that exhibits these kinds of problems. I don't care how inexpensive the microfiber cloth is, it'd still be a PITA to have to place it over my keyboard every time I close the lid. It's a nuisance I can simply avoid by buying a different notebook.

 

That doesn't happen on a Asus...

Couldn't resist! 1:1

 

You should see my Asus

 

post some pics

 

Yeah I will. It's a three year old A6 that took serious beating all across the world. It's been in the sun too much .

Funny thing is it's still so fast and I easily squeeze 3 hours of battery life out of it, while the rest of the world is complaining about Asus battery life.

 

I was about to say that it's not fair comparison of a brand new FW to 3 year old A6. My 6 month old FZ was already showing lot of signs of wear and tear as well, so it's expected, although I didn't even take it outside the house ever.

 

I was only joking that's why I put in the smiley. I'm nothing but happy with my Asus.

 

yeah this is a deal breaker for me, will probably end up going with the asus m50vm now

my qosmio has 4 pieces of rubber, only wear from rubbing is from my hands over the years.

pictures of this problem would actually be nice

 

Yeah, that is kind of sad actually. Such a nice notebook and it's marred because Sony was too cheap to stick extra rubber feet on it.

 

Ha! Touché!

 

i actually want to see watsup with the discoloration. someone please put up pics.

 

So what can I do to fix this problem? Can I get these padded stickies? Or use a cloth?

 

The same thing happened to my TZ last year. It was very annoying to see such an oversight on such an expensive machine. BTW, my SR has four rubber pads on the edge that matches up with the palm rest. There are a total of 10 if you include the 8 on the lid and the two on either side the keyboard.

 

can someone put some pics on so that we can see how bad is the damage? thanks

 

Yes a simple pice of cloth will solve it.

Or the fancy way:
http://www.imagebam.com/image/7621a510374346

 

Or even the piece of foam that comes with it...

 

I am sure FW have more than 4.

My FZ have 10 - including..

One in each corners
2 on side of motion eye camera (pretty easy to miss)
2 on the bottom of the lid
2 on the side of the keyboard

And yeah, its painting is holding up well for me, after nearly 1 year of use.

 

Um, thats a FZ...the FW has an extremely wide display, you cant compare the 2

 

I have yet to see a single picture of this supposed issue. Anyone care to offer proof?

 

My point was, that I don't see them drastically reducing number of rubber legs, and that some rubber legs are easy to miss - like the ones on motion eye.

On FW picture on sony Website, I count 8 - I think whoever reported that there'
s only 4 missed the ones next to the motion eye, and 2 on the side.

 

thats really besides the point though, the point is his paint is rubbing off after only a week of light use...the fact that the paint is fine on your FZ is no comparison

 

So far there is only one person complaining about the paint finish! I am still waiting on the picture!!

 

Ditto. I'm waiting on the laptop itself, aswell

 

I've posted in the FW review thread a shot showing the location of all 8 rubber feet on my FW's screen.

No sign of any paintwork damage as yet.

Linkage: http://forum.notebookreview.com/showthread.php?p=3713333&posted=1#post3713333

 

Thanks for the pictures zarj. Let us know if there is any damage.

 

http://www.newegg.com/Product/ShowI...+2+Duo+16.4"+ATI+Mobility+Radeon+HD+3470

You can clearly see there are more than 2 rubber feet. I'm ordering my FW.