The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Fingerprint no longer works with FF 2.03

    Discussion in 'VAIO / Sony' started by hendra, Mar 26, 2007.

  1. hendra

    hendra Notebook Virtuoso

    Reputations:
    157
    Messages:
    2,020
    Likes Received:
    6
    Trophy Points:
    56
    After upgrading from FireFox 2.02 to 2.03, my SZ fingerprint no longer works. I tried to download and update from http://forum.notebookreview.com/showthread.php?t=101461&highlight=Fingerprint and from official Sony Windows Vista Protector Suite Software. They both worked fine with FireFox 2.02 but as soon as I upgraded to 2.03, they don't work anymore. They still work with IE 7 though.

    I tried removing and reinstalling FireFox and Protector Suite. My notebook is SZ 381 PX with Win XP Pro SP2 (all patches installed).

    Where can I get more updated software that will work with FireFox 2.03?
     
    hendra, Mar 26, 2007
    #1
  2. Mobilehavoc

    Mobilehavoc Notebook Consultant

    Reputations:
    22
    Messages:
    290
    Likes Received:
    0
    Trophy Points:
    30
    I have to check when I get home but I remember updating FF to 2.03 and shortly after it installed I got that familiar pop-up saying that it needed to install a module to support FF 2.03 with password bank.

    It completed successfully and it seems to be working. I'll check when I get home and report back.
     
    Mobilehavoc, Mar 27, 2007
    #2
  3. Unknown27

    Unknown27 Notebook Consultant

    Reputations:
    1
    Messages:
    101
    Likes Received:
    0
    Trophy Points:
    30
    Has anyone found a solution for this yet? I'm having the same problems. =(
     
    Unknown27, Apr 10, 2007
    #3
  4. Unknown27

    Unknown27 Notebook Consultant

    Reputations:
    1
    Messages:
    101
    Likes Received:
    0
    Trophy Points:
    30
    Anyone???? =(
     
    Unknown27, Apr 11, 2007
    #4
  5. Mikey94025

    Mikey94025 Notebook Guru

    Reputations:
    3
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    I found that it worked again after I brought up the Control Center and rechecked FireFox:

    1. Right-mouse on the Protector Suite QL taskbar icon and select Start Control Center...
    2. Choose Settings (Configure the fingerprint software)... User Settings.
    3. Select the Password Bank tab.
    4. Select Firefox under Web Browser Support (it may already be checked).
    5. Press OK.

    I thought that redoing the above fixed the problem for me. It may work for you too... Good luck.
     
    Mikey94025, Apr 11, 2007
    #5
  6. Unknown27

    Unknown27 Notebook Consultant

    Reputations:
    1
    Messages:
    101
    Likes Received:
    0
    Trophy Points:
    30
    Wow....that actually worked. Thanks Mikey!!
     
    Unknown27, Apr 13, 2007
    #6
  7. ///MB

    ///MB Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    5
    Hey, my firefox automatically updated to 2.0.0.4 and now the protector suite doesn't work with any websites.

    Anyone else having this problem?

    Thanks
     
    ///MB, Jun 1, 2007
    #7
  8. Mikey94025

    Mikey94025 Notebook Guru

    Reputations:
    3
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    My earlier answer worked for me:

    1. Right-mouse on the Protector Suite QL taskbar icon and select Start Control Center...
    2. Choose Settings (Configure the fingerprint software)... User Settings.
    3. Select the Password Bank tab.
    4. Select Firefox under Web Browser Support (it may already be checked).
    5. Press OK.
     
    Mikey94025, Jun 2, 2007
    #8
  9. fidodido

    fidodido Notebook Geek

    Reputations:
    0
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    15
    mmm.. I can't seen any of the options you're referring to and I have a SZ360P/C. Can you help ?
     
    fidodido, Jun 2, 2007
    #9
  10. fidodido

    fidodido Notebook Geek

    Reputations:
    0
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    15
    bummer, I just found I had to install PS 5.6 first. Thanks all
     
    fidodido, Jun 2, 2007
    #10