The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Got my new Z540 - damaged?

    Discussion in 'VAIO / Sony' started by janik_dk, May 8, 2009.

  1. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    At last the day came.. after almost a month of waiting i got my new Z540 - very stylish and nice machine.. but unfortantly i noticed the top-panel (keyboard) seemed un-attached to the buttom.. see the pics:

    [​IMG]
    here you can see the top-panel is unattached.

    [​IMG]
    here you can see the top-panel "wobbles".

    I tried un-screw the screw in that corner and yes - it does not attach anything - so something is brokken.

    I think this has happened when P1 changed my harddrive, i was told they took great care when upgrading the laptops- not mine apparently hehe

    What do to? I am thinking of sending it back to them to get it fixed or get another Z.. but perhaps I can fix it myself?

    Suggestions would be very appreciated :)
     
    janik_dk, May 8, 2009
    #1
  2. changstar

    changstar Notebook Enthusiast

    Reputations:
    0
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    Send it back. Even if you can fix it yourself, why should you!
     
    changstar, May 8, 2009
    #2
  3. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    yeah.. the only "problem" is that I am from Denmark and P1 is in USA..
    But I think I should demand a Z in perfect shape - so I am willing to wait :)
     
    janik_dk, May 8, 2009
    #3
  4. changstar

    changstar Notebook Enthusiast

    Reputations:
    0
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    Yeah, I think you'd regret it in the end if you didn't.
     
    changstar, May 8, 2009
    #4
  5. xprohx

    xprohx Notebook Evangelist

    Reputations:
    114
    Messages:
    666
    Likes Received:
    0
    Trophy Points:
    30
    Have them send you a new one ASAP. I'm sure PortableOne will not argue with you.
     
    xprohx, May 8, 2009
    #5
  6. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    I am now talking to them via mail - first they told me they didn't even oppened my Z.. but they did - if they not used magic to get the X-25M inside it hehe.
    Their guy from their integretion-center said "That sounds odd, the upgrades performed would not cause any cracks or spacing issues near the optical drive" - i just wrote them, that since every screw in the buttom needs to be removed, its likely the damage to the screw has been caused either by P1 or Sony.
     
    janik_dk, May 8, 2009
    #6
  7. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    On the Z, is there no separate door over the hard drive to allow easy access like most other Vaio models???

    Gary
     
    ScuderiaConchiglia, May 8, 2009
    #7
  8. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    nope.. you need to open it in order to install new HDD/SSD..
     
    janik_dk, May 8, 2009
    #8
  9. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    That sucks!

    Gary
     
    ScuderiaConchiglia, May 8, 2009
    #9
  10. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    New update - their technican advice me to take of the palm rest and reseat it.. i am a bit worried about this... wouldn't that void my warranty?
     
    janik_dk, May 8, 2009
    #10
  11. ScuderiaConchiglia

    ScuderiaConchiglia NBR Vaio Team Curmudgeon

    Reputations:
    2,674
    Messages:
    6,039
    Likes Received:
    0
    Trophy Points:
    205
    Yes! It would void the SONY warranty. But maybe P1 is providing their own warranty. I'd ask for clarification and get it in writing before you open up the case.

    Gary
     
    ScuderiaConchiglia, May 8, 2009
    #11
  12. janik_dk

    janik_dk Notebook Consultant

    Reputations:
    0
    Messages:
    115
    Likes Received:
    0
    Trophy Points:
    30
    Ok.. update..
    After consulting the service manual and the P1 staff i managed to fix the problem my self.. - after re-fitting the palm-rest and re-fit the screws there is no more gap anymore :)
     
    janik_dk, May 10, 2009
    #12
  13. SPEEDwithJJ

    SPEEDwithJJ NBR Super Idiot

    Reputations:
    865
    Messages:
    3,499
    Likes Received:
    1
    Trophy Points:
    106
    Glad to hear that your "problem" has been resolved. :) Congrats on getting your new notebook too. :)
     
    SPEEDwithJJ, May 10, 2009
    #13