Help ! Store where I got my warranty just closed...

So, I purchased my SZ with a 3-year accidental 1-day exchange no questions asked warranty, that I paid top dollar for, just in case.

I'm usually very careful with my machines, but I figured this will give me more piece of mind.

It was this new boutique that just opened up... and I grilled them about closing down suddenly, and they were very firm that they would be just fine... well...

I walk by the store the other day and I see they're out of business !

It's not a chain, either... the whole company is out of business.

They had a phone number to call about warranties, and when I called they said they would honor the warranty, but they're not sure about the "1-day computer exchange" thing anymore.

If another company handles their warranties, that company certainly does not have a warehouse I can walk into and pick out a new machine ! That and a store has people I can talk to, whereas a secondary warranty company has a phone number and a prayer

Help ! What do I do ? Any similar experiences ? I'm pretty upset about this...

 

Get your money back all together.

 

hehe... well I'm not sure if that's an option.

If they tell me that they cannot honor the aggreement 100% in full with the same level of service that they had when they had an open store, I will consider that.

At the very least, I'd want to get the warranty back then I can extend with Sony. Better than nothing.

 

Oops that acutally what i meant. But im pretty sure its illegal to sale a warranty and not honor it.

I hope this works out for you.