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    Help On Sony Vaio Z problem

    Discussion in 'VAIO / Sony' started by dutnguye, Oct 30, 2010.

  1. dutnguye

    dutnguye Notebook Enthusiast

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    Okay my Vaio Z13gn has 2 major problems that is quite irritating

    The first problem is the wireless- for some reason it does not show up on device manager and when it does (sometimes- rarely) it goes off right away. The wireless switch is always on and the bluetooth shows up. Does it mean i have to replace the internal wireless?

    The 2nd problem is my 9 and 0 (zero) key does not seem to work. Can I buy replacement keys for them?

    Any input would be great...

    Thank you
     
    dutnguye, Oct 30, 2010
    #1
  2. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    If you're still within your return period I suggest you exchange it for another ASAP.
     
    TofuTurkey, Oct 30, 2010
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  3. odysseas

    odysseas Notebook Geek

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    If this is a hardware problem then I would also suggest you return your VAIO to SONY. However, do try a fresh system recovery (from your disk partition or CD's) before you do that. If this is a new laptop, it would be a pity if SONY technicians laid a hand on it so soon!... :eek:
     
    odysseas, Oct 31, 2010
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  4. beaups

    beaups New Jack Hustler

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    Z13gn is old and not likely under warranty. Yes, you can replace the keyboard and yes it sounds like your wireless card needs replaced.
     
    beaups, Oct 31, 2010
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  5. dutnguye

    dutnguye Notebook Enthusiast

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    yes this laptop is old so no more warranty, is there places where i can buy replacement parts or i need sony to do it themselves?
     
    dutnguye, Oct 31, 2010
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  6. Siris Le Osiris

    Siris Le Osiris Notebook Guru

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    The problem you describe with the wireless is an issue with the connection between the mainboard and the sub board the wifi is plugged into (At least that what it was for me on a Z26gn) this is below the palmrest and sometimes for me pressing on it would get it to work for a while.

    You can try pulling the unit apart and reseating this FPC cable
     
    Siris Le Osiris, Nov 1, 2010
    #6
  7. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    Try this online site:

    http://www.servicesplus.sel.sony.com

    If the description of the part isn't clear, there are support staff who can help you determine the right parts.
     
    TofuTurkey, Nov 1, 2010
    #7