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    How to get Adobe Elements serial numbers off Z12?

    Discussion in 'VAIO / Sony' started by warrior811, Feb 19, 2011.

  1. warrior811

    warrior811 Notebook Guru

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    I bought a Z12 in Sept/Oct which came with Adobe Elements Photoshop and Premiere 8.0, and Acrobat 9.0. I've found my Acrobat serial number fine, but for the two Elements products, a 20 digit number is listed in the About menus which I THOUGHT was the serial, but Adobe's site doesn't take them for registration, they apparently expect a 24 digit number. I also looked in Regedit->HKEY_LOCAL_MACHINE->Software, I don't have even an Adobe node.

    The products work fine on my Z12 now and seem to be "registered", but what if i want to do a clean install, or install them on a new laptop in 2 years?

    I did the Adobe chat help, he couldn't offer me anything else except to call Sony. The Sony chic in Asia said they don't have the serial numbers either, that my restore partition would reinstall them fine, and if I wanted more help I'd need to contact Adobe.

    So how do I get my 24 digit serials?! I apologize if this has been answered somewhere else.
     
  2. Achusaysblessyou

    Achusaysblessyou eecs geek ftw :D

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  3. waleed786

    waleed786 Notebook Evangelist

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  4. 5ushiMonster

    5ushiMonster Notebook Deity

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    Try one of the pdf manuals for your laptop (there's a shortcut for it in the START menu). Though I ain't too sure if the VPC-Z have them...

    My VGN-Z came with Premiere Elements and Photoshop Elements (Windows Vista Business from factory). Though funnily enough my Photoshop was an option; I had to install it myself via an installation app in Program Files. Though Premiere was preinstalled and ready to go (along with some Sony video effects). I factory restored my machine back to Vista a few times and it was always the same; Photoshop seemed to have been a user-install choice; you could have deleted the installation files to save HDD space and that would be the end of it. No need to worry about rougue registry bits from incompletely uninstalled files. If only all bloat was like that...

    The SOFTWARE GUIDE pdf file on my Z has the keys and states that I should use those when calling / emailing Adobe for assistance. I have even registered those keys without issue. I would assume the keys mentioned in that manual are the same for all VAIOs coming preinstalled with the Adobe Suite. Probably a volume licensing thing.

    I even moved the Photoshop Elements installation folder (it had a root directory resembling a CD) to a clean installed W7 x64 OS and that installed and ran without issue. Heck, it didn't even ask for a key...
     
  5. warrior811

    warrior811 Notebook Guru

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    Awesome, thanks for that thread, I got my numbers from the Belarc Advisor. I was a little leery of running 3rd party software but this one seems somewhat legit. I also procured the Elements installs last week so I think I'm good to go.

    But I have yet to find an Acrobat Standard 9.0 installer, other than here for $20!
    Adobe Business Store - - Adobe Acrobat 9 Standard - Download
    So I'm still looking for that. Any help on that is appreciated!
     
  6. Steve78

    Steve78 Notebook Evangelist

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    Try running Belarc:

    Belarc - System Management For The Internet Age

    It will run a scan on your machine and give you all the information relating to software & hardware in a .txt file. It works with all Microsoft applications and most Adobe...
     
  7. warrior811

    warrior811 Notebook Guru

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    Thanks - I stated in the post above yours that I did that and it worked :)

    I do wish I had an install file for my Adobe Acrobat 9 Standard, anyone got a lead of it on adobe.com domain? If I just knew a file name I bet I could find it.
     
  8. waleed786

    waleed786 Notebook Evangelist

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    are u just looking for the setup file? For acrobat 9 standard?
     
  9. warrior811

    warrior811 Notebook Guru

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    Correct - preferably somewhere on adobe.com domain
     
  10. waleed786

    waleed786 Notebook Evangelist

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    well I doubt it's gonna be anywhere on the Adobe domain now that version 10 is out. They don't want people buying older software. But you can get the professional version from them and put your serial number in and see if it automatically switches to standard. Heres the link: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

    EDIT: NVM, the link goes to acrobat 10. I think you might have to look outside of Adobe
     
  11. warrior811

    warrior811 Notebook Guru

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    I did try the Acrobat 9.0 Pro version and my standard serial# - no dice

    regarding old software on their domain: I found all kinds of old Premiere versions on their site, incl the 8.0 I needed, through this page:
    Adobe Forums: All the links for PRE 9, 8 and 7