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    Install orig OS/util's before sending to Sony for service?

    Discussion in 'VAIO / Sony' started by Gooter, Jun 29, 2005.

  1. Gooter

    Gooter Notebook Guru

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    I'm sending my laptop (s360) in to Sony for service (see Fn & CTRL keys don't work thread). The only thing I did after I bought it was to install Windows XP Prof and delete the recovery partition. Should I run the recovery wizard and restore everything to its factory defaults before sending it in for service?

    Thanks
     
    Gooter, Jun 29, 2005
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    No, but I'd pull the HDD drive. I would absolutely never send the HDD in with any repair.
     
    Brian, Jun 29, 2005
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  3. Gooter

    Gooter Notebook Guru

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    Just curious, why should I remove the HDD before sending it back? Thanks
     
    Gooter, Jun 29, 2005
    #3
  4. Skyshade

    Skyshade Notebook Deity NBR Reviewer

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    So that they cannot do anything that may damage your data, or worse, steal your data. It is a good pre-caution, but not everyone knows how to pull a HDD out anyway.
     
    Skyshade, Jul 1, 2005
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  5. oziris

    oziris Notebook Enthusiast

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    how should you put out your HDD out? i mean you can protect your data with some software...
    putting out HDD? never heard people do that.
     
    oziris, Jul 1, 2005
    #5