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    International warranty for vaio ux?

    Discussion in 'VAIO / Sony' started by farstar, Apr 10, 2007.

  1. farstar

    farstar Notebook Enthusiast

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    Hello, I am interested in buying a vaio ux (the 390). In the mid-term future, I will live overseas (continental Europe). If I buy a vaio ux in the US, will I be able to use the warranty coming with the product? or the warranty only is valid in the US?

    In case the warranty is not valid, is it possible to buy a extended, international warranty?
     
    farstar, Apr 10, 2007
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  2. nixon

    nixon Notebook Evangelist

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    There is no international warranties for the VAIO's yet, and your warranty here in the US will only be good here in the states.

    For international support (I've asked), they've told me to purchase a warranty in the country that you will have the notebook so that it's covered over there. Expensive if you ask me!
     
    nixon, Apr 10, 2007
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  3. farstar

    farstar Notebook Enthusiast

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    may I ask you how much they were asking for that warranty? and in which country?

    thank you for your comments.
     
    farstar, Apr 11, 2007
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  4. Limpman

    Limpman Notebook Consultant

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    In hong kong you have to pay HK$390.
    Designated countries you can receive this Service

    North America :US, Canada
    Asia :Japan, Hong Kong, South Korea, Taiwan, Malaysia, Thailand
    Oceania :Australia, New Zealand
    Western Europe :Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Ireland, Liechtenstein, Luxemburg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
    Middle East :United Arab Emirates, Saudi Arabia
     
    Limpman, Apr 11, 2007
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  5. farstar

    farstar Notebook Enthusiast

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    Thank you for the answer. With an exchange rate of 7.8136 now, I do not think it is terribly expensive. Do you know how could I check if the prices for continental Europe are similar to the ones of HK or not? is there a webpage for the costs detailed by country?
     
    farstar, Apr 11, 2007
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  6. matt_h1

    matt_h1 Notebook Deity NBR Reviewer

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    Sony were offering International warranties just over a year ago, they ceased this practice because it was costing them to much money, randomly when speaking with a sony rep he told me by taking my laptop out of the country I had voided all warranties. Not sure if this is true or more ******** from misinformed sony staff.
     
    matt_h1, Apr 11, 2007
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  7. nixon

    nixon Notebook Evangelist

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    Yea, that's BS. I've been told it's even fine if it breaks out of country, but to get service you'll just have to bring it back to the US to get it fixed (yes, this is for US service, I don't know how other countries Sony branches handle things though).
     
    nixon, Apr 11, 2007
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