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    Issues with Fingerprint Software Application and VAIO Care 6.3

    Discussion in 'VAIO / Sony' started by rudirautenbach, Apr 12, 2011.

  1. rudirautenbach

    rudirautenbach Notebook Enthusiast

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    Hi,

    I recently started experiencing problems when loading the Fingerprint Software Application and VAIO Care. The following errors are reported:

    Fingerprint Software Application:
    When launching the application from the taskbar it returns a windows error "Fingerprint Software Application has stopped working"

    VAIO Care 6.3:
    When launching VAIO Care it returns an error message "VAIO Care has experienced an error. Please restart application". When I click on OK it returns a second warning "The Type Initialiser for 'System.Windows.Media.Fontfamily' threw an exception". When I click on OK it comes up with a windows error reporting message "VAIO Care 6.3 has stopped working"

    The model is a VPCZ137GG and all Windows Updates (including installation of IE9) is up to date. I have even updated the VAIO Care to the latest release. It did not solve the problem.

    Has anyone else experienced this? The only major change I recently made to the machine is installing Adobe Acrobat Professional X.

    Googling the errors did not help much either.

    Please help!

    Regards, rudi
     
    rudirautenbach, Apr 12, 2011
    #1
  2. ota-con

    ota-con Notebook Deity

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    Did you try rolling back to an earlier restore point?
     
    ota-con, Apr 12, 2011
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  3. rudirautenbach

    rudirautenbach Notebook Enthusiast

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    No did not try to scroll back, as there would be many restore points created by Windows Updates.

    I neglected to mention that I installed Win7 SP1. Somehow I suspect this may have something to do with these problems...
     
    rudirautenbach, Apr 12, 2011
    #3