Just Got My TZ and It's Broken...

I get the error above...no recovery partition to access or anything...looks like it's RMA time...

 

Bad luck. What version and from where?

 

Suggestion: try Acronis Disk Director. It's agreat tool that may give you information about whats wrong and possibly solve the problem.

You can boot of a USB key of DVD drive (if you have one)

 

Thanks for the tip PhilFlow...I did think about fixing everything myself...but when it came down to it...I might not know what else is wrong with it. I'd prefer to get it in working order first

 

where did you get it and whats the model spec? if you have good warranty, why not exchange it? something expensive like this shouldn't require a lot of tinkering. if it doesn't work right out of the box, I would rather do an exchange especially if you got it from a physical location.

 

can you access the bios? If you can just make sure to put usb dvd drive as 1 or 2 and then just use an external dvd drive and plop in a windows vista disc and just reformat and just reinstall it then just enter the product key from the bottom of your tz and do the phone call to microsoft and tell them those 40 somewhat digits to activate windows and you can find the vaio drivers/utilities somewhere in this thread. I reinstalled everything because I had to when I swapped out the harddrive, easy as pie =D

To me it looks like a software issue and not hardware, before looking at your post and when I read your title I thought you meant that you had a doa in your hands. This is just minor issue. No need to send it all back just for them messing up installing a software just redo it yourself, your going to have to learn sooner or later eventually =).

 

Bought it from Newegg...so I'm am exchanging it actually.

And I'd rather not fix it myself...not that I don't know how, but if I put down $2000 for a laptop, I expect it working properly out of the box (and I don't have a vista disk anyway).

 

Yeah, that just tells me that Sony/NewEgg did no quality analysis and quality check. RMA!

 

Yes, it shouldn't have been like that out of the box, good luck with getting a new fixed one.

 

good luck man!!

 

that happened to me when i did a sony recovery restore c drive and left it overnight, i believe it is caused by the computer going into sleep while it is setting itself up after it installs the custom programs, when i did it again the next day and was actually by the computer to set it up, it worked perfectly

 

also are you pressing f10 immediately and repetedly when you power the notebook on to get into the recovery partition? i was able to get into it even after my computer did that

 

I did do the F10 thing....nothing happened if I recall correctly. I already shipped it back, so there's no point now. If the new one is the same way...then I'll give it a shot

Thanks!