Laptop freezes all the time (Sony SA390VX)

Hello,

I have an ssd in my 1.5 year old Sony Vaio. It recently has gotten very bad in the past few months where it will completely freeze. It doesnt respond to any movement whatsoever. If i leave it alone it eventually just restarts. Figuring it was the ssd, I switched it out with another. The problem still exists. Im running the latest bios. Is this a mobo issue? Should i try a fresh install of windows (pita)? I went from a kingston hyperx to a samsung 840 pro ssd. I wish the resale wasnt so bad on these, I would dump it and build my own PC. It is really annoying to be typing a paper or doing EE stuff and it just freezes.

 

Now that you have 2 SSD try a fresh install on 1 of them. Just install windows and none of the Sony bloatware etc. At first, Install the graphics, audio, Lan and wLAN and SSD drivers along with keyboard hot key driver. Install windows then a good AV such as Avast and slowly add software you use, making note if the problem returns. It could be a software issue or virus infestation. What type of software you got loaded on this thing? If the problem persists directly even after a clean install then there might be something wrong with the SSD controler on the mobo. Also how full is the disk? Have you tried defragmenting the drive?

 

^ do NOT defrag the SSD.

 

Start task manager and leave it minimised in the system tray. When it freezes next, you'll be able to see if there is something that is hogging the CPU resources.

What is the state of the HDD activity LED during this state?

What are the temperatures inside the laptop? Run something like Open Hardware Monitor to get an idea about this.

Does this happen when you are doing something specific? E.g. viewing a particular web site. Sometimes sites with Flash don't load as quickly as we would like. While it is waiting for the data it needs, the system appears to be frozen.

 

It freezes doing any random task (playing a game like tomb raider with the speed mode set), browsing the internet, typing a paper, working on a multisim or logicworks project, pretty much any task. HDD light doesnt flash when it is frozen. I swapped SSDs and transferred the data using ghost. When I got the computer, I wiped it out and reinstalled windows 7 professional. I only installed the proper drivers and safe software. ESET antivirus and malwarebytes do not show anything suspicious during a scan. I do have two hard drives in it (removed cd drive and installed a second hard drive in place of it.)

 

have you checked the memory for errors?

 

Yes I checked it with the Windows Memory Diagnostic tool. It displayed no errors.

 

Are you using only one antivirus? Also have you checked if this happens if you swapped the extra SSD for the optical drive? Also if you could post your starup programs from sysconfig.