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    My Sony TZ with SSD is making a clicking sound when booting

    Discussion in 'VAIO / Sony' started by TraderJoe, Jan 24, 2010.

  1. TraderJoe

    TraderJoe Notebook Consultant

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    My one year warranty ended 3 weeks ago on my TZ-298XN that has two harddrives, one 64G SSD and one regular 250Gig driver. Days before the warranty ended, I took it in for repair for an unrelated screen problem. Now I'm getting a "clicking" problem.

    This only happens when either booting it up or turning it on from sleep mode. I hear a series of loud clicks (maybe 10 clicks) and then a ton of windows pop-up error messages. I need to reboot and then it works find. This started right after I got it back from repair, but it was intermittent. Now it's doing it more regularly. I don't have any of the Sony diagnostics as I put a retail version of Windows 7 on it months ago.

    Just wanna see if anyone has experienced the same. Not sure if it's the SSD or the regular harddrive making this noise, but I'm gonna guess it's the SSD. And if I call Sony, will they honor a repair 3 weeks after warranty? Any other advice is appreciated.
     
  2. zimbros12

    zimbros12 Notebook Deity

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    where did u send it for repair to
     
  3. TraderJoe

    TraderJoe Notebook Consultant

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    Sony. I made an appointment with one of their techs at a Sony store. The bezel was coming apart. They took my TZ and it was repaired and returned in about 3 weeks under warranty. I took it in about 3 days before the warranty expired.

    I really don't think it's anything they did, but anything is possible. I'm thinking this clicking is my warning that the SSD is nearing the end of it's life.
     
  4. zimbros12

    zimbros12 Notebook Deity

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    what kind of error messages are u getting.>
    since the SSD has no moving parts i doubt the clicking noise is coming from it <>
     
  5. TraderJoe

    TraderJoe Notebook Consultant

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    Lots of Windows errors which I didn't take note. One after another kept popping up. I just rebooted and everything was fine. This is intermittent, but is happening more frequently over the last 3 weeks.

    I just did an error check (CHKDSK) on both drives and they were fine. Even viewer does show and Error when this happened last night. Event 11 - "The Driver detected a controller error on \Device\Ide\IdePort1."

    Not sure if the SSD or the regular harddrive are on IdePort1. Anyway to find out?
     
  6. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Port 1 is possibly the HDD... I'd expect the "main drive" on port 0
     
  7. TraderJoe

    TraderJoe Notebook Consultant

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    Thanks. Figures it's the regular drive rather than the SSD since the SSD has no moving parts and can't click (as Zimbros stated). I'm just glad to know it's not the SSD which is the drive with the Windows 7 OS. I'll try calling Sony tomorrow and see what they say.