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    My Sony Vaio VGN-TXN25N will not recognize additional RAM

    Discussion in 'VAIO / Sony' started by Terri, Aug 3, 2008.

  1. Terri

    Terri Newbie

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    I have a Sony Vaio VGN-TXN25N and I have purchased an upgrade of RAM from Crucial. Try as I may it will not recognize the additional memory. I know it is seated correctly because when I remove it and put in the old memory, it is fine....any suggestions would be greatly appreciated. I have spoken with Sony and they have been of no help whatsoever.
     
    Terri, Aug 3, 2008
    #1
  2. scottyinco

    scottyinco Notebook Evangelist

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    2 things to try. Try your new module in a friends' pc and see if their pc recognizes it. Try a different module in your pc to see if it sees it.

    It sounds like the memory may not be compatible.

    Also, the TX is a bit weird with memory. If I recall, when I added a 2gb module to mine, the original memory on the motherboard was no longer used or recognized.
     
    scottyinco, Aug 3, 2008
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  3. Terri

    Terri Newbie

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    To be honest, I do not know anyone with a laptop to try the memory on. So that lets that out.

    I have called Sony and Crucial and both state the module is compatible. When I switch out the new for the old, it is fine but it will not recognize the new.

    It states that is comes with 1 gb but can be upgraded to 1.5.
     
    Terri, Aug 3, 2008
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  4. scottyinco

    scottyinco Notebook Evangelist

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    then the memory module is most likely defective. send it back for an exchange.
     
    scottyinco, Aug 3, 2008
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