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    My experience with Sony Warranty! :(

    Discussion in 'VAIO / Sony' started by Ch28Kid, Apr 6, 2007.

  1. Ch28Kid

    Ch28Kid Notebook Deity

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    Hello NBR readers

    Couple weeks ago I posted seeking for help for my 2 and a half years old T150. I didn't know what the problem was so I sent it to Sony Repair. The salesmen told me I had to put 400 dollar deposit to check / fix the laptop because the laptop was not under warranty.

    2 Weeks After

    I got a phone call couple days ago from Sony repair and they gave me the price to fix my T150. They told me my motherboard for my T series die and it would cost $2100 dollars Canadian to get it fix including labour and shipping. Errrrrrrr... Arghhh...

    After this incident, I actually think the Sony Warranty is worth it. Now I have a dead T150 and I don't know what to do. I really want to fix it but I don't want to pay $2100 dollars. Does anyone know where I can order Sony laptop parts separately so I can bring it to a local computer shop and get it fix.

    Anyways I just want to shared my experience with NBR members. :mad: :( :mad: :(



    I'm also planning to buy another laptop to replace my T150. This time I want to get it from PortableOne but I am a bit confuse about their warranty. If anyone from the Sony forum purchase from P1 and utilize their warranty please let me know.

    I am sick of Sony customer service and I want to get it from some good authorize dealer.

    Ch28Kid :( :( :( :( :( :( :(
     
    Ch28Kid, Apr 6, 2007
    #1
  2. wuruoyu

    wuruoyu Notebook Consultant

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    wuruoyu, Apr 6, 2007
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  3. Greg

    Greg Notebook Nobel Laureate

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    If they actually think someone is going to pay $2100 they are more arrogant than I thought possible. The high PS3 price was one thing, this is another entirely.

    If you don't get much luck fixing it, definitely just purchase another computer.
     
    Greg, Apr 6, 2007
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  4. dznutz

    dznutz Notebook Consultant

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    wow. 2100 can is like getting a new mid end sony here in the u.s.
     
    dznutz, Apr 6, 2007
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  5. Ch28Kid

    Ch28Kid Notebook Deity

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    Ch28Kid, Apr 6, 2007
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  6. Sponsi

    Sponsi Badibade

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    Well, since your computer was not under warranty I understand the high cost. How do you figure Sony's service is bad? I assume they would have no problem fixing the motherboard free of charge if the product was still under warranty.
     
    Sponsi, Apr 6, 2007
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  7. Ch28Kid

    Ch28Kid Notebook Deity

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    Well not base on just this experience.

    Sometimes they are ok but most of the times they are really slow.

    It took them 2 weeks to fix my DVD Drive, 2 weeks to fix tell me it cost $2100 to fix my laptop and the time they refuse to exchange for new laptop even tho there was 2 dead pixel.
     
    Ch28Kid, Apr 6, 2007
    #7