My new 'Headache' sorry My new Sony.

I have a Sony VGNFW 21L laptop. Why on earth don't the manufacturers just include a CD with the trial offers etc. on? That would then be for the purchaser to decide what he/she wanted.

My main reason for writing here is the problems I have had with the battery. With the whole computer shut down the battery lost in ten hours 8% of its charge. With the battery off, having been 100% charged' it lost 8% over a 24 hour period.

I contacted Sony and asked what they considered a reasonable battery loss would be if the computer was shut completely down. I constantly had to ask the question, but constantly the person prevaricated. I continued to press him and he eventually told me that[ 25% was reasonable. I told him I considered that totally unacceptable. He offered to replace the battery or send an engineer out to look at the computer. I insisted that if there was nothing wrong, as he had said,, why would he want to do either?

Eventually I accepted the offer of a replacement battery and he said, ''That should solve your problem!!'' I did not realise he had said that until I had put the phone down. He clearly acknowledged I had a problem!

Today Sony rang to enquire if I had received the battery and I told him I still had the same problem and he told me he considered an 8% battery loss acceptable,

A footnote: The Sony Centre where I purchased the laptop have agreed about 1% or 2% is the reasonable expectation. The manager has agreed to exchange the model but I have my serious misgivings whether a Sony is a good enough computer.

 

lol sony tv = win (cept expensive $$$)
sony vaio = lose (cept z series)

 

Sony laptop standard batteries are very weak. Mine loses around 15% of charge in a 24 hr period after 1-1/2 yr usage.

 

The battery drainage is odd - shut your computer down on battery and you loose little to nothing.
Shut down to AC and you immediately loose 5% ... ??

I sent my Vaio SZ to sleep on battery, oppened it about 20 mintues later, still 80% - the same as when it went to sleep...

 

On my Z the "battery drain" is 2% in 10 hours. What more, I can make 7 hours with standard battery...so I really don't care about some battery drain, this computer is great