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    NW240 Trackpad issue

    Discussion in 'VAIO / Sony' started by Paul_VAIO, Dec 27, 2009.

  1. Paul_VAIO

    Paul_VAIO Newbie

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    Hello,

    I just got my SONY NW240 from best buy.
    I am really satisfied with this baby. however, i am experiencing a minor trackpad problem, and wondering if it's only my laptop that has this problem.

    The trackpad of NW240 isn't as smooth as my previous laptops.

    * I am not talking about the texture of the trackpad, but the actual performance. also, it sometimes gets laggy or acts funny(gets out of control).. not very frequent, though.

    anyone else who has NW240 experience this problem?
     
    Paul_VAIO, Dec 27, 2009
    #1
  2. David

    David NBR Random Reviewer NBR Reviewer

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    Have you tried updating your touchpad driver from the sony website?
     
    David, Dec 27, 2009
    #2
  3. Paul_VAIO

    Paul_VAIO Newbie

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    Actually, I have tried that a bunch of times..
    but everytime i try, during the installation, an error pops up saying

    [CANNOT COMPLETE THE DEVICE DRIVER INSTALLATION WIZARD]
    * Errors were encountered while installing the software for your device.
    See the status column for more details.
    --- Status Column
    Driver Name: Alps Touch Pad Driver (07/23/2009 7.202.505.108)
    Status: Install Failed    .

    hmm, so i tried to update through the Device Manager. Now the Windows recognize my touchpad as a PS/2 Compatible Mouse or something.


    Does anyone else with NW240 have this problem?...

    I even reinstalled the whole Operating System (Win 7).    Still, I am unable to install the driver...
     
    Paul_VAIO, Dec 28, 2009
    #3
  4. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    DetlevCM, Dec 28, 2009
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  5. funkystephens

    funkystephens Newbie

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    I know this topic is old but I was wondering if you ever got the problem fixed. I am having the same exact issues.
     
    funkystephens, Feb 17, 2010
    #5
  6. coolguy

    coolguy Notebook Prophet

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    Uninstall the driver both from device manager (check delete driver option), and Programs, restart, and install the Sony provided driver. Also Alps touchpads aren't as good as Synaptics.
     
    coolguy, Feb 17, 2010
    #6