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    New NW laptop Blu Ray will not work

    Discussion in 'VAIO / Sony' started by falcon26, Apr 29, 2010.

  1. falcon26

    falcon26 Notebook Evangelist

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    I got my new Sony Vaio NW 275 with blu ray and the ati 4570. I formatted the HD and installed a new copy of Windows 7 64 bit. I also have Powerdvd and Arcsoft total media theater. When I launch one of these programs it will start fine. But when I click the play button to play either a DVD or Blu-Ray the apps both crash everytime. And they are all patched up to the latest version. Am I missing something here? Did I not install something after I formatted?


    Thanks
     
    falcon26, Apr 29, 2010
    #1
  2. kngeducate

    kngeducate Newbie

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    kngeducate, Apr 30, 2010
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  3. e23lc

    e23lc Notebook Guru

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    update firmware
     
    e23lc, Apr 30, 2010
    #3