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    Prob with builtin wireless on a VGNNR220E

    Discussion in 'VAIO / Sony' started by sonynub, Jul 21, 2008.

  1. sonynub

    sonynub Newbie

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    The builtin wireless has only 1 bar for signal strength even when your right next to the router. If I used a linksys USB adapter it connects fine with 5 bars. I got a driver update from sony - http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNNR220E&upd_id=3345&os_id=28

    This utility updates Marvell Atheros Extensible Wireless LAN Driver to version 7.4.2.15 to resolve the following issues:

    But it now the onboard adapter says NO wireless access points are available. Can someone provide any suggestions?
    thanks
     
  2. Bog

    Bog Losing it...

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    So your previous driver could only acquire a weak signal, and now your new driver lists no access points?

    Try letting Windows update get the driver for you; uninstall the driver and get a wired internet connection.
     
  3. sonynub

    sonynub Newbie

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    thanks - I did not do a rollback to the previous one and then try Win update. I will try that.

    There was nothing more current than the one sony provided - such as it is.
    They DID provide a link to their troubleshooting FAQ - which is down for maint :rolleyes:.


    http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000105

    IMPORTANT: The Sony support and FTP server is temporarily off line for system and driver updates. Although we have copied your letter to the web master, we can only apologize for any delays you may encounter while the site is restructured. We have not been informed when the site will be reactivated and can only recommend you bookmark the site and try again later.
     
  4. sonynub

    sonynub Newbie

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    still no joy with either driver for onboard wireless (the rollback and autoupdate produced the SAME version of the driver). The front of the sony has a LED when the wireless switch is set ON and the adapter is enabled. It is illuminated as it should be. Event log is as follows
    + System

    - Provider

    [ Name] Microsoft-Windows-Diagnostics-Networking
    [ Guid] {36c23e18-0e66-11d9-bbeb-505054503030}

    EventID 6100

    Version 0

    Level 4

    Task 12

    Opcode 0

    Keywords 0x4000000000000002

    - TimeCreated

    [ SystemTime] 2008-07-22T03:28:25.750Z

    EventRecordID 11317

    - Correlation

    [ ActivityID] {2B9A560C-0A4E-49ED-BED3-E7B9BD171AD5}

    - Execution

    [ ProcessID] 788
    [ ThreadID] 5544

    Channel System

    Computer emilyr-PC

    - Security

    [ UserID] S-1-5-19


    - EventData

    HelperClassName RNWF MSM Helper Class
    EventDescription Wireless Diagnostic Helper Class Event For complete information about this session see the Wireless Diagnostic Informational Event. Helper Class: Native WiFi MSM Initialize status: Success Information for connection being diagnosed Interface GUID: 2c3027e1-2282-4b79-a36d-08de0e013ccc Interface name: LAN-Express AS IEEE 802.11g PCI-E Adapter Interface type: Native WiFi Profile: xxxxx SSID: xxxxx SSID length: 6 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: No Result of diagnosis: Problem found Root cause: Windows cannot connect to "xxxxx" Wireless association failed due to an unknown reason. Detailed root cause: 802.11 connection failed due to status code 1: unspecified failure Repair option: Try connecting to "xxxx" again If the problem continues, contact your network administrator or hardware manufacturer for further assistance.
    EventVerbosity 0
     
  5. Bog

    Bog Losing it...

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    Thank you for the insight, Windows...

    One last thing... in Vista's power schemes, it has an option for saving power with wireless cards... check that it is not in power saving mode.
     
  6. sonynub

    sonynub Newbie

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    Nope, now power management going on.

    Sony has given me an 800# - fun - now I get to dance with them on the phone.