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    Problems installing Photoshop CS4 on my new VAIO>>>>

    Discussion in 'VAIO / Sony' started by jbhii, Dec 13, 2008.

  1. jbhii

    jbhii Newbie

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    Greetings,

    I just picked up my new Vaio VGN-NS190J last night. This morning I d/led CS4 from the Adobe site (I already have it installed on my desktop) and have tried SEVERAL times to get it to install without success. Once the installer unpacks the files, and I run the setup, it hangs up. The install program stops responding and shuts down.

    Is this a known issue? Any fixes?
     
    jbhii, Dec 13, 2008
    #1
  2. Wishmaker

    Wishmaker BBQ Expert

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    Windows Vista?
     
    Wishmaker, Dec 13, 2008
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  3. jbhii

    jbhii Newbie

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    Yes - 64 bit. But it installed fine on my Vista 64 bit desktop.
     
    jbhii, Dec 13, 2008
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  4. Wishmaker

    Wishmaker BBQ Expert

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    I am not debating the x64 platform. CS4 runs better on x64 than x86. What other Adobe do you have on your laptop? Are there any clashes? Photoshop is very sensitive to stuff like this. The folder Adobe Common is also very picky.
     
    Wishmaker, Dec 13, 2008
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  5. jbhii

    jbhii Newbie

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    Only Adobe reader - I just bought the laptop so there's not much installed on it. Are you suggesting that using a different installation directory might help?
     
    jbhii, Dec 14, 2008
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  6. Wishmaker

    Wishmaker BBQ Expert

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    No. Can you attach a screenshot ? I would like to see exactly what happens. I've had my share of errors with Adobe Products...
     
    Wishmaker, Dec 14, 2008
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  7. jbhii

    jbhii Newbie

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    Have you ever had IE "hang" and you get the error "This application has stopped responding?" That's the same sort of thing that happens toward the end of the installation - it shuts down the installation program at that point.

    I've re-downloaded the install image, tried uninstalling it and re-running the installation...same thing happens every time.
     
    jbhii, Dec 14, 2008
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  8. Wishmaker

    Wishmaker BBQ Expert

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    I am puzzled. No error message no nothing. Hmmm....
     
    Wishmaker, Dec 14, 2008
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  9. noverlap

    noverlap Notebook Guru

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    Try running the installer as administrator?
    Right click and an option should be there
     
    noverlap, Dec 14, 2008
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  10. Wishmaker

    Wishmaker BBQ Expert

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    The installer needs to run as an admin by default.
     
    Wishmaker, Dec 14, 2008
    #10