Question reg. Windows 7 Upgrade for Vaio TZ390 *Help needed*

Hi Folks,

I searched the threads and could not find any helpful information regarding the issue I am looking for, so opening this thread.

I bought Sony Vaio VGN-TZ390 series laptop Brand New (windows Vista Business 32bit) from Tiger Direct in Sept 2009. At that time Product description mentioned that I am eligible for Windows 7 Upgrade.

Before purchasing, I checked the Sony Windows 7 upgrade system to verify I am eligible or not. For my model, it said please check back later on Oct 22 2009.

I waited until Windows 7 release with the hope of they update the website and I can apply for free upgrade. As soon as Windows 7 is released I tried to check my model eligibility again. To my shock, website posted that my laptop is not eligible for Windows 7 Upgrade.

I tried to check Tiger direct website for product description and it is no longer available since it is clearance item. The laptop is brand new and has 1 year warranty.

What are my options to get Windows 7 upgrade CD for my laptop from Sony?

Do I need to contact Tiger Direct or Sony in this regard? Please advise.

Thanks in advance.

 

Any one of you had similar issues with laptop purchase? Please guide me.