Red pixels on new Sony Vaio

Hey guys, I just got a Sony Vaio S 15.5 last week. Computer runs excellent but has a problem with pixels. After utilizing the nvidia video card on some Steam games, I started periodically getting red pixels on dark areas of my screen. They go away for a bit sometimes when I reboot/sleep and when I change the angle of my panel (if I bend it backwards), so it's definitely not just the video card. Anyone know what the issue is here and what I should do? I've attached some pictures of it. Thanks

 

Gee, people are never content. First they want their monitors to display red, then they want the red to go away. Humanity, I tell you!

Jokes aside, that could be a panel problem. The fact that they aren't dead or stuck pixels is weird though.

Is the panel getting too much heat from the rear exhaust? Or too much pressure from the mounting?

Does the problem happen only in Windows, or in BIOS \ Linux as well? Try booting up a live linux distro and check if the problem still occurs. Also try switching NVidia and Intel GPUs to see if it makes any difference.

 

I figure it's the panel's problem. When I hook up another monitor, the red pixels doesn't appear on the monitor but remains there on the laptop screen. They seem to only appear after using the nVidia card, however. Maybe the panel isn't hooked up to the card correctly?

 

That doesn't make much sense, as far as I know for Optimus to work both Intel and NVidia GPU should be using the same BUS to transmit the image signal. Confirm it only happens with the NVidia GPU, after playing games.

Like I said, I never heard of anything like that. Have you tried some Linux live distro to see if it also happens there?

You could eventually open it up to check the screen connector, but I think you should try the simplest tests first, even if they seem stupid.

Also having a 100% reproduction method should help in case you have to send it for warranty purposes.

 

if it's still under warranty, just send it to SONY for a replacement. don't open it up, as they'll deny your warranty claim after that.

 

Agreed, send it back while its still under waranty

 

If Sony doesn't identify the problem it'll just come back as it went, and having the trouble to send it back, lose it for like 3 weeks just to get it still problematic is something you probably want to avoid. Correctly identifying the steps to consistently reproduce the issue should help in that matter.

The warranty will last for a year at least, so I think getting a detailed issue report is a priority. I've seen too many forth and back warranty battles with laptop manufacturers that lasted months while the users wouldn't have the money back for the time nor could use their bought hardware.

Also, if you bought the laptop in a physical store it's probably better to deliver it there, as it's easier to argue in case problems arise.