The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Return policy on customized vaios?

    Discussion in 'VAIO / Sony' started by ch33ze0g, Aug 11, 2012.

  1. ch33ze0g

    ch33ze0g Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Hey guys, I recently bought a customized vaio se off of the sony website and I am starting to realize that it really isn't what I wanted. I'm going into a chem E major and I think a lenovo is more my speed. I read through the return stuff but they don't really mention customized laptops. Can I return it? Thanks
     
    ch33ze0g, Aug 11, 2012
    #1
  2. JAmerican

    JAmerican Notebook Consultant

    Reputations:
    5
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    30
    Look at my review of my customized Vaio T, I was able to return it with a full refund. All I had to pay for was shipping. If you ship out before the expiration date on the RMA, you will be fine. I did ground shipping with Fedex, which is very cheap.

    The only thing you cannot return is a laptop with an engraving.
     
    JAmerican, Aug 11, 2012
    #2
  3. montblonc

    montblonc Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I'm also interested in this..is it possible to get a full refund? The website says you can only get a repair or return if you find a defect...
     
    montblonc, Aug 12, 2012
    #3
  4. Niren

    Niren Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    I returned a customized 13P about a month back by printing out the RMA from the online Sony shop and paying the shipping myself. I was afraid of the disclaimer on the site too, but Sony accepted mine and refund the money without any issue.
     
    Niren, Aug 12, 2012
    #4