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    Rude customer service

    Discussion in 'VAIO / Sony' started by Kimmyfromtheblock, Oct 29, 2007.

  1. Kimmyfromtheblock

    Kimmyfromtheblock Notebook Enthusiast

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    I tell ya what Sony has the most rudest, arrogant customer service people I have ever met! If I talk to one more rude agent...from the ordering process to this point I have never seen anything like it. I get my fz290 cto this week and If I have one issue I swear its going back! as I am on the brink of telling these people where to go!
     
    Kimmyfromtheblock, Oct 29, 2007
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  2. kickace

    kickace Notebook Deity

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    thanx for letting us know :)
     
    kickace, Oct 29, 2007
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  3. Kimmyfromtheblock

    Kimmyfromtheblock Notebook Enthusiast

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    lol your welcome I am just ticked right now cause I work in a service related field and if I ever talked to people the way these people do I would be on my way out the door with walking papers.
     
    Kimmyfromtheblock, Oct 29, 2007
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  4. desertmike

    desertmike Notebook Consultant

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    What exactly happened?
     
    desertmike, Oct 29, 2007
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  5. smartinick

    smartinick Notebook Enthusiast

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    the same is my experience and furthermore - no matter what sony device beeing tv, vcr, cd-player or 3 vaio laptops - it's always the same experience: service sucks.

    my 1st t2 series vaio broke 2 months after purchase - suddenly powered off. got a new mainboard and everything was fine. but that took them over 3 months!!!!
    luckily i still had my srx51 though that suffered the broken screen-ankles that had been replaced like every 2 months (which took them 3 days each time...)
     
    smartinick, Nov 1, 2007
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