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    Service manuals and levels

    Discussion in 'VAIO / Sony' started by rrtek, Nov 6, 2013.

  1. rrtek

    rrtek Notebook Enthusiast

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    Hello,

    I was taking a look at some service manuals and I've seen in one of them "level 2", what does it mean?
    How many levels are there? What's the difference between each other?

    Just curious.
     
    rrtek, Nov 6, 2013
    #1
  2. ngvuanh

    ngvuanh Notebook Deity

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    I am not sure it has any meaning in service manual, but within Sony customer support, people who answer your phone calls are at level 1.
    I guess, people at level 2 have access to service manuals.
     
    ngvuanh, Nov 7, 2013
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  3. rrtek

    rrtek Notebook Enthusiast

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    Interesting. Thanks.
     
    rrtek, Nov 11, 2013
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