Slat Many Thanks for Your help.

Slat, Many thanks for the comeback. Totally missed the fact that I had customized the 390 up to $3,700 but didn't know it didn't have the "gigapocket." Since I need the speed, memory and extra ram, the only other option which has everything I need is the Vaio 380. So, am leaning in that direction unless you know something about this unit that I don't? I didn't see it but I believe it comes with the remote. It's also expensive and I'm sure I couldn't tell the difference between a 3.06 processor and a 3.2 since the increases in speed are marginal. I wish Sony offered the 128 ATI Radeon instead of the 64 Mb Nvidia but it's coming in the new A17 and you can't have everything. It does have the UXGA screen and the gigapocket included along with a 3.2 processor and 1gb of ram. (Bear with me, I'm nowhere near as computer literate as you or many others in this forum) I'm going to be doing some sales training for GM dealerships and needed a high-end notebook with the ability to create multimedia presentations in different formats. Also needed the horsepower. Thanks as well for the correction on the format compatability issue and the S-Video issue.

I think in one of your earlier forums you bought the extended warranty with accident protection. I haven't found that anywhere on Sony's site. CompUSA wanted nearly $400. for their 3 year extended warranty which as usual included the 1 year limited warranty Sony gives you. So it's not really a 3 year but a 2 year. What is included in their 3 year is the ability to walk into a CompUSA store anywhere there is one and get your computer repaired and/or replaced. At least that's what I was told. The Sony warranty only covered the screen and the battery. Nothing else was included in the event you dropped it accidentally.

Sincerely appreciated your help and direction. If you do know how or where I can find out about the extended product and accident warranty, please let me know. Apart from that, I don't know how Sony's service compares but that's vital to me. CompUSA wanted me to buy a third party "Tech Support" credit card that went from 3 months to a year, but it wasn't from or by Sony. So I was a little confused on that one.

Once again, Kudo's to you for taking the time to reply and for your valuable assistance and information. Can't wait to see the new Sony A17 when they announce tomorrow.

Thanks,
Bob D.

 

<blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by Bobcat

 

Well, I couldn't find hide nor hair of ANY mention of an extended warranty of ANY type on any of Sony's sites so I had to turn to one of their reps for help, here it is:

http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start%3bsid=joKv4iSL1LWv4htt4fOl6WuGIYa3Bgxi_zI=?ProductSKU=PCGA3SYLPA

Sony GRT270-16.1" UXGA; P4 2.8GHz; 1GB RAM; 80GB HD; DVD+-RW; 64MB Geforce 5600; XP Pro

"People demand freedom of speech to make up for the freedom of thought which they avoid." - Soren Aabye Kierkegaard

 

Slat, thanks again. Especially for the warranty info. I couldn't find it either on their site but thanks for the link. Can't see a whole lot of difference between what I believe you have the Sony 270 GRT and 380 GRT other than a possible resolution in the screen (the 380 says "high contrast" and the 270 doesn't. Other than going from 2.8 Gig to 3.2 and 1 meg of ram rather than 512, there's a $1,000 difference between them on the base price on the Sony site. $2,199 Vs. $3,199. Anyway, thanks again for your help.

Bob D.

 

<blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by Bobcat

 

Thanks again Slat for the info. Much appreciated.

Bob D.