The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sony SR LED Screen diagonal lines

    Discussion in 'VAIO / Sony' started by ufogeek, Sep 17, 2008.

  1. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
    It is hard to describe this. It doesn't happen all the time, only when the screen changes quickly like scrolling in a RTS game - i will notice the area being refreshed there are diagonal lines which quickly disappear. Is this a refresh rate issue or is this what they call "screen dithering"? I wonder if this is the same on every SR out there, or is mine defective? Although the diagonal lines are not very obvious they are noticeable nevertheless.
     
  2. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
  3. StrongerThanAll

    StrongerThanAll Notebook Deity

    Reputations:
    89
    Messages:
    994
    Likes Received:
    0
    Trophy Points:
    30
    best thing to do is call sony...
    cause i bet no one can solve this problem, and if someone had, they would have replied it in that post
     
  4. thebigpants27

    thebigpants27 Notebook Evangelist

    Reputations:
    55
    Messages:
    448
    Likes Received:
    0
    Trophy Points:
    30
    This might be a refresh rate issue, it might be silly but try updating the video drivers... i uses the modded catalyst 8.8 driver and dont notice any lines while playing spore, no one lives forever 2, quake 4, or call of duty 4... those are hte only games i can comment on but i dont see any lines...
     
  5. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
    mine is intel x4500mhd - any idea how i can update the video driver? i tried downloading from intel website but when i ran the exe it says that it is not validated for this machine and asks that i get from laptop manufacturer (sony).
     
  6. StrongerThanAll

    StrongerThanAll Notebook Deity

    Reputations:
    89
    Messages:
    994
    Likes Received:
    0
    Trophy Points:
    30
    and how is the performance on those?
     
  7. Cereal KiIIer

    Cereal KiIIer Notebook Geek

    Reputations:
    7
    Messages:
    77
    Likes Received:
    0
    Trophy Points:
    15
    I had the same problem... I sucessfully updated the Intel driver but the problem was still there. I corrected the problem by returning the laptop and getting a refund lol
     
  8. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
    i am past the return period so that won't help :(

    i am wondering if it could be a memory issue? since the igp is using shared memory.

    how did you update the driver? thanks!
     
  9. Cereal KiIIer

    Cereal KiIIer Notebook Geek

    Reputations:
    7
    Messages:
    77
    Likes Received:
    0
    Trophy Points:
    15
    Intel website ... 4xxx serie IGP. Uninstall those coming with the laptop first.
     
  10. Cereal KiIIer

    Cereal KiIIer Notebook Geek

    Reputations:
    7
    Messages:
    77
    Likes Received:
    0
    Trophy Points:
    15
    Nobody else have this problem?
     
  11. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
    the problem i guess is that this problem is not easy to spot. at least for my case, it is difficult to spot. it happens only for the images in the background and the lines will disappear almost immediately.
     
  12. Tony

    Tony Nissan ftw!

    Reputations:
    364
    Messages:
    1,193
    Likes Received:
    0
    Trophy Points:
    55
    I think i know what you're talking about
    when i sign in to windows i can see (barely) some lines on the screen when it fades in and fades out.. but like i said, its barely noticeable tho..
     
  13. ufogeek

    ufogeek Notebook Consultant

    Reputations:
    50
    Messages:
    170
    Likes Received:
    0
    Trophy Points:
    30
    erm, i don't see it when i login windows... i don't see it during normal usage. i see it when i play games that have scrolling background - the lines will show up momentarily in the background while none of the foreground images get any. i will also see the lines during movie playback, but not always, only on some moving images. image slideshow no lines.

    i have already updated the video driver but it still shows (but the updated driver solved my previous problem of photo slideshow jerking).
     
  14. plasmacartwheel

    plasmacartwheel Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    This is a known issue with these notebooks and the Sony Z500 series (all of them). The Z590, Z540, you name it all have these weird diagonal refresh lines that show up for moving images or when you move your eyes. I have read around that it is due to crappy LED-lit LCDs Sony is using...or poor polarizing filters or something. I went to Best Buy, the Sony Style store, and ordered one online and they all had this problem. The guys in the stores never noticed it (or don't want to admit it). Of course, after I showed this to the tech in the store his response was, ", now I am never going to be able to not see those lines..." Everyone I have shown it to can see it.

    I sent mine in for repair to the Sony Service center in San Diego and they called me to ask what the problem was because the LCD was testing normal. Of course, if you head to the Apple Store and look at any Macbook with a comparable LED-lit screen (premium screens especially like the Air or Pro) it has nothing like this even though it costs the same amount or less. It is a pity, because these Sonys have all kinds of edge over the macs.

    I also looked at Z600 series computers in these stores and all of them do this except for the Z690. I spoke to the sales person that helped me with this computer (on the phone) and she said that the Z690 has an upgraded display, but she was really coy about acknowledging any problems with the z500 series (even though the Vaio outlet is full of these things).

    In addition to all of this, the sales people at Sony are good and bad, sometimes being informative and helpful and other times horrible. The service people are generally nice and efficient, but the outsourced call center is foreign and annoying.

    In the end, I ended up returning the Z590 I purchased. Except for this horrible issue, it was a wonderful machine in every single way. Shame on Sony for ignoring this ugly problem. A screen shouldn't just look nice when it sits still. Isn't this the company that claims to be superior in video quality?!

    *sigh*

    More links on this issue:

    http://www.avforums.com/forums/dlp-...34233-diagonal-lines-sony-indicative-lcd.html

    http://forums.hardwarezone.com.sg/showthread.php?t=1194020&page=275

    http://www.google.com/url?sa=t&sour...8g-mjaVaR9wm2rxxQ&sig2=dVDBOk4DAzYIq1XOjDzGCg

    http://www.amazon.com/Sony-VGX-XL2-Digital-Pentium-Processor/dp/B000EMUI4M (is this systemic or something for Sony?)



    Sony Vaio vgn-z540 vgn-z590 vgn-z690 z-series z series diagonal lines video disappear refresh rate video still drivers faint
     
  15. google123

    google123 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    2
    Trophy Points:
    6
    My recently purchased SR390P also has this problem. Its really distracting too, especially when watching movies. I tried upgraded drivers from intel's website and it didnt help.