Sony Style UK target delivery dates?

Hi all,
I have just orderd my Z from Sony Style UK, and they have told me it should be shipping to me on the 16th June.
Are their target dates normally hit? or should i expect to be waiting longer?

it is torture having to wait 3 weeks, after saving for so long.

thanks.

 

Usually fairly accurate. CTO items come from Japan, then to either Germany or Holland before shipping to UK.

 

Thankyou.

its been a while since i bought my SZ, i am looking forward to a nice new pimped out machine hehe.

 

As I've said in another thread, it doesn't look like my estimate will stand up. It was originally scheduled for 1-8th June but not recieved a production email yet. But when I was ordering on the website, I had dispatch of 5-6 weeks... so I guess anything could happen!

 

eeek, sorry to hear of your trouble, i hope you get what you paid for asap.

the only emails i have received are "Order acknowledgement" and " Payment Cleared "
I phoned sony as i wanted to make sure the backlit keyboard was in my order as the breakdown did not specify, once he confirmed he said it was due to leave the Eurpoean depot on the 16th June.

Should i expect email updates?

 

You should get an email once the payment is cleared giving a range of dates (as opposed to no. of weeks); and then a second email when your laptop has begun production, probably with an updated delivery estimate. Unfortunately I've not had the second email yet so can't confirm...

 

I have had no emails apart from 2 i mentioned, should i be worried? and when should i deem it time to contact sony?

 

Once you get the production email, you should have the laptop in about a week, sometimes less. So no cause for concern yet...! I still haven't recieved mine and I'm starting to get a bit twitchy.

 

I think i will give them till the end of the week then phone them.

8th is tomorrow, fingers crossed you get a delivery soon.

 

Remember, Sony have just released a truck load of new models, so there will be some delay caused by the transition.

 

Email summary
19 April Ordered ("Expect delivery in 4-5 weeks")
24 April Order in Production
29 April Factory Despatch
10 May Shipping confirmation (Warranty and Insurance packs)
11 May Shipping confirmation (Z11)
12 May Arrival

 

Well i thought i would email Soy about the lack of a update, and i have pasted the reply below.

" Thank you for contacting Sony Style.

I am sorry that you have not received a confirmation email regarding the production of your custom to order VAIO. However, I can confirm that the production did begin on 04.06.2010 and it will be ready to be dispatched on 16.06.2010.

However, I would just like to make you aware of the fact that the VAIO which you have selected is a pre-sales model so it will not be dispatched to you until it has officially been released in the UK.
Unfortunately, I cannot confirm the exact release details therefore, if you have any further questions or queries regarding this, please do not hesitate to contact me using the details below."


NOT impressed with that reply to be honest, I did not see anything when i made the CUSTOM order to say it would NOT be released to me when it was built.

 

Hmmm, what's that all about? What does it mean, specifically "the VAIO which you have selected is a pre-sales model"? The Z-series has been on sale for ages...?

 

I think it is because they just did the update from Z11 to Z12, but even so, seems ridiculous that they will take your money, then build it, then say you have to wait until they release it?
If it is there to order and configure then ...................

 

I had the same issue with my X series. It's mildly annoying but these things happen.

 

I suppose that makes sense, but they should warn you about this stuff before you order.

On another note, my dispatch date's come and gone, with no word on when the laptop has begun production. Think I might drop Sony an email...

 

I emailed them and to be fair they were very prompt with a reply last night.

I also got home from work to find the email i should have had monday stating they had started work on it, and it would be shipped TO ME between the 13th and the and 18th June.

I will be phoning them a week today if i hear no more


good luck with the email.

 

I didn't get a reply to my email, but I did phone them today. They said it's due to go into production tomorrow, with a dispatch/delivery a week or two after that. Quite a wait... Pretty irratated considering the last update was a delivery between 1st - 8th of June.

 

sorry to hear, they have not replied to my last email either

 

Give them a call. I was on hold for less than a minute and they were able to answer my question instantaneously.

 

Just had a email saying the below.

" Your customised VAIO order is on its way to our logistics centre.

We expect your VAIO order to be shipped out to you on 16.06.2010. Please note that this is an estimated shipping
time. We will send you an update if this estimate changes."

I was about to phone them tomorrow, but i think i may wait to see if i get a email saying it is actually on its way to me.

so far so good it seems, although i am still concerned by the email that said i would NOT get it until after it has been officially released.

 

I have also received an email from Sony saying my F11 is on the way to the logistics centre and will be shipped on 17.06.2010.

Have you received yours yet? I'm assuming it's a next day delivery especially as I had to pay a delivery charge on an order over a thousand pounds!

 

No email to say it is being sent as yet, i will give them till about 3pm UK time then its phone call time.

 

I couldnt wait hehe.

Just phoned Sony who were very helpful, apparently my order will be shipped fom Holland today, and he estimates MONDAY for delivery, but i will get a email with Tracking etc later today.
I asked about the laptop not being released to me due to pre sales email i got, he said that was to do with Microsoft Office 2010, which was released yesterday anyway, and there is no block on my order.

monday is great, thats my 1st day off i will have all week to play about.

 

Uh oh, that will probably mean mine won't be here until middle of next week which is annoying as I may be on holiday next week! I was hoping I would get delivery on Friday!

 

Just took delivery of this little beauty, totally happy so far, although the 1080 screen needs some tweaking for my little eyes.

good luck on your deliveries all

 

Lucky guy Usurper! Mine should arrive sometime later this week I think, it's due to leave Holland tomorrow.

 

Ugh, I have been waiting for.... 4 days for my production email - get on with it already lol!! I'm too impatient!!
Btw does anyone know if they even do production at the weekends in the UK? Not that it would make much difference, but I'll feel better if I knew they were on it hehe!

 

I got my production email this morning which I felt strangely disappointed at. It meant that some poor soul had to turn up to work today.

Working weekends is not cool.

 

Ha, I got mine this morning too, & I meant literally this morning at 1am saying production has started! Would someone really work that late at night?? Hey I can't complain, I want my laptop now!

Working weekends is cool if they are getting on with my laptop lol!

 

Seeing a few posts of an email I thought I would check mine and wow I got an email too today!

It's on its way apparently between 13-18th August and the estimate given was between 10-17th August so they seem to be on target if they manage to get to me by then.

 

Oh wow - good to hear! Those are exactly the same dates I was given too but moving from 10th to 13th actually makes a lot of difference when you don't have patience like me!