The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Sony TZ - Broken Battery Clip

    Discussion in 'VAIO / Sony' started by JLagoon, Apr 23, 2008.

  1. JLagoon

    JLagoon Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    Hi fellas:

    Well, it is my turn to have my battery clip broken. I pulled out my TZ from its case, and the spring release side of the battery was loose. After separating it, the spring release based battery clip was broken.

    Sony is going to send me a new battery fortunately. However, has anyone been able to salvage the battery with the broken clip? Is there any type of fix, so the battery can be attached normally?

    Thanks
     
    JLagoon, Apr 23, 2008
    #1
  2. JLagoon

    JLagoon Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    By the way, I tried super glue, and it didn't work. I doubt that epoxy would help, because the surface area of the broken clip is very small. This kind of issue is ridiculous for a $2000 laptop.
     
    JLagoon, Apr 23, 2008
    #2
  3. JLagoon

    JLagoon Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    Bump; just giving this post another chance for exposure

    Thanks
     
    JLagoon, Apr 23, 2008
    #3
  4. thelead

    thelead Notebook Enthusiast

    Reputations:
    1
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    Did you have Sony's extended warranty service plan? I hope it doesn't happen to me, but it would be nice to know that sony acknowledges the problem and fixes it without the extended warranty.
     
    thelead, Apr 23, 2008
    #4
  5. teekster

    teekster Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    5
    I got mine from Dynamism. When mine broke, Dynamism sent it to Sony of Japan, who wanted $160 to fix it. A quick Pricegabber search shows that that is pretty much the going rate for a new one.

    Oh and for us early adopters, this kind of issue is ridiculous for a $ 3000 laptop.
     
    teekster, Apr 23, 2008
    #5
  6. JLagoon

    JLagoon Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    Hi thelead, I do have the extended accidental warranty. Guess what! It doesn't cover the battery!

    After a few phone calls totaling 2 hours, one of the Sony rep said that I'll get a one time accommodation. The next time that the same thing happens again, I would need to send everything, so Sony can check the real cause of this.

    Man, who did the design of the battery attachment for the TZ?!?!
     
    JLagoon, Apr 24, 2008
    #6
  7. OverclockitIDareU

    OverclockitIDareU Notebook Guru

    Reputations:
    16
    Messages:
    70
    Likes Received:
    0
    Trophy Points:
    15
    I believe Sony did.
    Give them feedback :p
     
    OverclockitIDareU, Apr 24, 2008
    #7
  8. armadilo

    armadilo Notebook Evangelist

    Reputations:
    77
    Messages:
    390
    Likes Received:
    0
    Trophy Points:
    30
    Are you speaking about the large battery right?
     
    armadilo, Apr 24, 2008
    #8
  9. JLagoon

    JLagoon Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    The standard one--the one that comes with the laptop.
     
    JLagoon, Apr 24, 2008
    #9
  10. bejand

    bejand Notebook Consultant

    Reputations:
    25
    Messages:
    152
    Likes Received:
    0
    Trophy Points:
    30
    That is the large capacity. In the US we get VGP-BPL11, other countries may get the small which is BPS11. The extended one is bpx11, which is the biggest one with the large bulge underneath.
     
    bejand, Apr 24, 2008
    #10
  11. epbrown

    epbrown Notebook Consultant

    Reputations:
    16
    Messages:
    109
    Likes Received:
    0
    Trophy Points:
    30
    Shoot - I'd heard this was only a problem with the BPX11, I'd been making sure not to bag the unit ith it attached. I didn't know the BPS11 had this issue.
     
    epbrown, Apr 24, 2008
    #11
  12. WKHuffman

    WKHuffman Newbie

    Reputations:
    41
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    OK -
    Mine broke too, as I was pulling it out of a Sony Slip case.... I tried calling Sony support and they refuse to replace the battery as they say it is physical damage.

    Further more they say that they have never heard of this issue before !
    I tried to escallate the problem but they said that talking to their manger would not help and sent be to customer relations...

    I'm going to keep trying, since this is an obvious design flaw with the battery.
    If you want to share your Sony case numbers on this issue with me by PM, it might help the cause.
     
    WKHuffman, Apr 24, 2008
    #12
  13. v12spd

    v12spd Notebook Consultant

    Reputations:
    30
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    v12spd, Apr 29, 2008
    #13