Sony VAIO Duo 13 has a really mushy/squeaky key after only two weeks.

Ya, I can't sleep because of this(exaggeration).
So...last night something was feeling weird with my "D" key. It felt kind of mushy, and not as tactile as all the other keys. I checked multiple times by comparing it to the press of my other keys, and ya...something is up with my "D" key.


So...I had a couple options.

1. Risk breaking the key by trying to pry it off and put it back in.
2. Ignore it and live with it.
3. Call up Sony.

I chose option 3 in hopes Sony would do something about that stupid key. I mean, the key still works but...this laptop is only two weeks old! I thought about this long term and, I plan on making this beautiful ultrabook to last me all 4 years of college and beyond. I'm not liking the idea to put up with this D key for the rest of my life. I don't even know how it got squeaky/mushy in the first place! I barely press that key! I doesn't feel like it's going go away on its own. It sounds and feels weird!

Now I feel why people put those silly, ugly silicone/tpu covers on their laptop keyboards. I wish I started off using a laptop cover. A desktop keyboard can be easily be replaced but a laptop keyboard is a whole different story! I can't just separate and replace the keyboard from my VAIO Duo 13! They are married together .

I hope Sony does something about it. I'm afraid they would look at the key and be like "There is nothing wrong with this laptop! The key is just a little squeaky!" and be like whatever and send it back.

Does anybody feel my pain? Did I make the right call by calling up Sony?

Come to think of it, this is literally the first laptop I have personally owned. I have been using school laptops all through high school, and never worried about them because they are "not mine". And I'm usually always on desktops at home, and whenever a keyboard wears out I just replace it. This VAIO Duo 13, man, I never realize how precious and fragile the keyboard can be. Especially a laptop keyboard. Crumbs could get under it! AND I WOULD NEVER BE ABLE TO GET IT OUT!

I plan on buying this keyboard cover after I send my VAIO Duo 13 and get it back.

TPU Keyboard Cover Skin Protector for 13 3" Sony Vaio Duo 13 Ultrabook D13 SVD13 | eBay

 

Hey! I'm fairly sure you and I spoke on tabletpcreivew.com. I'm in the same boat as you--I HOPE to use this through four years of college and beyond, and am finding all kinds of problems with the keyboard. The most annoying problem, however, is when a key becomes obviously more mushy and less tactile. This has happened twice now, once with the "5" key, and now with my "c" key (you can imagine which is more annoying). The 5 key sort of fixed itself with usage. The c key, however, is not getting any better and I'm really annoyed with it. As long as I type with a fair amount of force, I'm okay, but that's not always ideal. I've checked under the key as much as I could without actually removing it, which I would LOVE to do if I knew I could easily get it back on, and there doesn't appear to be anything under it. I actually found this post looking up if removing the key was all right.

Sony better do something about that, because you are still under warranty, and for something so expensive, the keyboard better work damn well. I haven't called yet because I use my Duo 13 for everything at this point, so I wouldn't feel comfortable sending it in for a week until the end of this semester. I think you were in the right to call, but if both you and I can receive assurance that removing the key won't be a detriment, I think we should remove it and investigate!