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    Sony VAIO E series Keyboard and mouse not working after windows start

    Discussion in 'VAIO / Sony' started by ravikzm, Apr 7, 2011.

  1. ravikzm

    ravikzm Newbie

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    Hi
    I have purchased Sony VAIO E series three months back working without any issues. But after 2 months, the built-in keyboard and mouse not working after windows starts. USB mouse and other features working without any issues. To make the keyboard and mouse, i have should restart the system 2 to 3 times or uninstall the driver for same. The laptop having Windows 7 Home Premium. After the problem, i have reinstalled Windows 7 Enterprise and also did built-in system recover. Still the problem persists. Is the problem related to Windows 7 or with hardware? But once the keyword and mouse drivers uninstalled via device manager working fine. Please help me.
     
    ravikzm, Apr 7, 2011
    #1
  2. James D

    James D Notebook Prophet

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    Check if keyboard works in bios and if you can go into bios. it will give you an answer whether it is software or hardware problem
     
    James D, Apr 8, 2011
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  3. ravikzm

    ravikzm Newbie

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    Keyboard working in Bios and Dos.. Once Windows loads Keyboard and mouse having problem. Device manager does not displaying the mouse... But mouse driver installed and able to veiw in Control panel....
     
    ravikzm, Apr 8, 2011
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