Sony Vaio Pro 13 Ridiculous fan noise./ Broke

My Sony Vaio Pro 13 I believe to have problem with fan. I do not have the warranty and in side i open it up i saw one of the fan "fin" or the stick have broke, when i move the computer some time it sound really really loud like a machine, and when if i move the computer fast, i sound like a chain saw, or grass cutter. i assure you it is not normal sounding for the computer.

What should I do to fix this problem?

How much estimate will cost me to repair this and how long do i have to wait.

I will upload a video if needed.

Model Number is SVP13215SHS

It is 1000% from the fan, is there any possible way for me to fix it my self?

Is is possible to source the hearsink or fan part? i tried searching in google but i couldnt find one.

Thank you

 

You'll have to call Sony directly to see what the cost will be. If the cost is too high, a local computer repair shop might be able to help.

 

Even you opened it up, it doesn't mean it voids warranty unless you actually did damage it.
Sony will honor the warranty and fix it for you within warranty period.
Just call them and report the problem. If you are in the US, they will send you a box to have you send the laptop back for repair.
If there is no sign a water damage, you should be good for a new fan without paying a penny.

 

thank you guys, I'll call sony today, i live in ireland, but i bought this computer in thailand, hope fully i will be able to fix it with out any cost.

 

damn, good luck with that. highly doubt it will be cost free.

 

I am sure it will be replaced free in the US.
However, I am not sure if Sony at other markets will fix it for free.

 

Guy i need some help again.

I bought this Vaio Pro 13 from Thailand, I was told it was a worldwide warrenty, I use to have macbook and i have no issue repairing outside thailand.

I went to sony authorise service centre, They told me my laptop was not a Europe model (after they call sony for parts) so they cant fix my Vaio pro 13 fan.

What the hell? i mean shouldn't the heatsink be the same throughout the world? I shouldn't be a costly fix because it is just a heat sink or fan.

Should I wrote a letter to sony in japan for explanation?

Need some suggestion.

(I'm also willing to pay any amount of money, but they said sony wasnt able to provide part... so...)

Thank you for you guys reply

 

BEFORE you read what I wrote below note that my own fix for the Vaio Pro 13 fan noise which suddenly appeared after 11 months of fan noise free usage refers to a youtube video made by Larry Blackledge , here is the link go watch it .. it puts my comments below into context and helps you fix the problem (video title on you tube is the following but don't worry for the fix I didn't replace or remove the existing troublesome fan:
"Sony VAIO Pro13, svp132 fan replacement, case removal").



I am surprised that owners of Vaio Pro 13's are getting this problem on day 1 as the fan should be in tip top condition.

btw: I don't know how the fin on your fan got broken, all the fins on my vaio pro 13 seemed fine but this fix may help to solve your problem.

So my original youtube post starts:

Many thanks for this kind sir, I was nervous about opening the laptop but I fixed the problem without replacing the fan (although for the future I ordered a fan as it seems to be the weakest link in this excellent laptop). Just as background I got my Sony Vaio Pro 13 around March 2014, it was the later version which didn't have the WiFi problem and I've never had any problems with fan noise or overheating until 2 days ago where the laptop launched into fan full speed with prolonged overheating on the underside and also with awful helicopter type buzzing noise which made the laptop almost unusable as this was a terrible distraction to others and myself. The noise would commence after starting the machine for 1 minute and then launching any application such as Skype or YouTube. I suspect that the problem was that the oil lubrication on the spindle of the fan had totally evaporated and the ball bearings were grinding, I typically used my laptop every day for an average of 2 hours and then left it on all night playing podcasts which I listened to (subconsciously mostly) for hours - this has been the pattern of usage for 11 or so months.

So the steps I followed to fix the fan noise problem for my Sony Vaio Pro 13 were as follows:

1) open the laptop as described in the video above being careful to not force anything as the plastic could snap, using one of those plastic levers used to open tablets is useful to have for this.
2) you will see the troublesome fan, focus on the fan and not the copper heat sink and without removing the fan (don't remove the fan for my fix) you will notice that it has a black circular sticker attached to the main spindle, the sticker has a center circle cut out at the middle with a small silver/white spindle dead center of the black sticker cut out hole (it's around 5mm in diameter). Now I removed the sticker taking care not to damage it but looking back I suspect this may be UNNECESSARY. Then I doused a COTTON SWAB with oil lubricant (I used U.K. WD-40(tm) although again I'm not sure if that was the ideal chemical to use), so you can use an oil soaked cotton swab or say instead a kitchen towel twisted to form a fine tip with oil on the end. REMEMBER you want the cotton swab to be wet with oil but not DRIPPING as it may drip the lubricating oil onto other components and you don't want that as damage may occur due to this.

3) With the cotton swab wet with lubricating oil simply gently circle the silver spindle in the middle of the black sticker ensuring that a modicum of oil enters the spindle. REMEMBER we don't want to saturate the spindle with OIL just a small SMEAR will do.
I smeared light amounts of lubricating oil under the sticker area but I think that is not needed. Also if you DID decide to remove the sticker remember that there are copper coils beneath the sticker now exposed, there is no need to oil those so don't do it ! If you did decide to remove the sticker put it back exactly as you found it, I used a small about of Pritt Stick(tm) to do this and it worked fine - make sure it is secure though you don't want that sticker peeling off and falling onto the components whilst your machine is on.

4) re-attach the underside of the Sony Vaio Pro 13 carefully as shown in the video above being mindful that the side with the ports USB/audio jack should be tackled first as this is like the main hinge (of the oyster clam!). The audio jack is notoriously difficult to slot into place but as a useful tip, simply plug in your head phones into the audio jack on your Vaio Pro 13 and then GENTLY pull down on the plugged in audio connector to slot it back into place. Then replace the screws and the rubber 'feet' of the laptop as stated in the video and VOILA !!! you have a (FAN) SILENT AND COOL SONY VAIO PRO 13, mine has been playing 4K Youtube videos for 5 hours straight and the fan is silent, you can't hear a thing.

Side Notes: To be honest I was surprised at the results, it's almost as if the controller for the fan doesn't start if it detects resistance due to lack of lubricant on the spindle for the Panasonic fan and then doesn't kick in until it's panic time and the CPU is at 65 to 70 degrees Celsius and then the fan is like a buzz saw / helicopter rotary blade on full steam ahead with the underside of the laptop uncomfortably hot. I'm glad this fixed it as I didn't want to make modifications to any driver configs (there are tools to do this) or go on a hunt for a troublesome app that was causing this or do a factory reset to see if it was a software problem. If your Sony Vaio Pro 13 is still under warranty and you have time then I recommend that you return it to Sony instead of following my instructions or if you are worried about taking damaging your laptop, call up Sony and ask how much it would cost to repair your unit - I'm not sure if they still do fixes for out of warranty laptops though as they sold their Vaio business last year...

 

How long did this fix last? I used sewing machine oil and it lasted just a couple of weeks. Then I used a heavier grease and that has lasted about a year. It is now showing signs that it needs another service.