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    Sony Vaio SA freeze/stall problems

    Discussion in 'VAIO / Sony' started by bhallar, Jan 22, 2012.

  1. bhallar

    bhallar Newbie

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    Hey guys

    I have a CTO SA model with the SSD. All was good up until the end Novemeber, when I decided to upgrade the BIOS as per sony's update utility to R2085H4. After the upgrade, I would experience long boot times (upwards of ~2 mins)
    Restarting from sleep/hibernate modes would be delayed, and as soon as you started a program like mozilla for example, it would freeze up for ~45 secs and then finally start responding.

    I did a fresh install and a few phone calls to sony tech support didn't lead to much help. Eventually sent the computer in and the repair company (sony of canada validated) tested out the hardware and said there were no issues, and they upgraded the BIOS to R2086H4. And since then, things have been about 90% better. The long boot times are gone. However, in the middle of using the laptop for day to day activities - it will still stall/freeze while using a program for ~15-20 seconds at a time. just have to wait it out.

    I'm sure something with the BIOS update is the culprit - question is there anything else I can do, or do I need to get on the phone with sony tech support make another claim

    any thoughts?
     
    bhallar, Jan 22, 2012
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  2. Znus

    Znus Newbie

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    Just a curious question, maybe it's the SSD???is the firmware on the SSD up to date.. I've read in the SSD forums that some ssd(sandforce,espcially ocz ones) have problems like yours...
     
    Znus, Jan 23, 2012
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  3. haha438

    haha438 Notebook Enthusiast

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    So far i have had a similar problem but instead i wasn't updating BIOs but rather the updates Sony suggested. So even with SSD, it booted in a min or more and through out the usage it was lagging on everything. So what i did was to call Sony tech support to "take control" of my laptop to do some fixing. Needless to say, it is back to being Awesome

    p.s. I have a Sony Vaio SA (brought it when it barely came out for a month)
     
    haha438, Jan 26, 2012
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  4. Ryan

    Ryan NBR Moderator

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    The issues may not really be in the BIOS, but in something else like SSD or RAM.

    Try running DFT / Memtest to figure out which one's the culprit.

    If those don't show anything, a fresh install of Windows always is the panacea to problems.
     
    Ryan, Jan 26, 2012
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  5. bhallar

    bhallar Newbie

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    I spoke this morning with the official Sony repair store that took a look at the laptop. They claimed they did a hardware check and that the hardware itself was intact with no apparent issues.

    I was under the impression that they had re-installed windows, however, they didn't so perhaps I will do that first. Then try out running DFT/Memtest after the fresh install.
     
    bhallar, Feb 1, 2012
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