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    Sony Vaio SB got bright white spot in Screen.

    Discussion in 'VAIO / Sony' started by meomu, Jul 8, 2011.

  1. meomu

    meomu Notebook Enthusiast

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    hi everybody,

    I got a bright white spot in screen when I got it from SonyStyle. Do anyone have same problem with me?
     
    meomu, Jul 8, 2011
    #1
  2. ota-con

    ota-con Notebook Deity

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    Try taking it back to the Sonystyle shop.
     
    ota-con, Jul 8, 2011
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  3. meomu

    meomu Notebook Enthusiast

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    thanks for response. I order online,custom model. I already went to SonyStyle store in Houston. The technical guy ask me call technical support because i didn't buy in Sony Store, that terrible with me. i don't know that Sony will replace new screen for me or how?
     
    meomu, Jul 8, 2011
    #3
  4. ota-con

    ota-con Notebook Deity

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    Did you try calling them?
    Is the laptop brand new?
     
    ota-con, Jul 8, 2011
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  5. meomu

    meomu Notebook Enthusiast

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    yes. it 's brand-new, I just got it last week. I call them already and some guide set up onsite/home plan and said that sony will call back to me in 3-5 business day. this is the first time I buy laptop from Sony so that I dont know warranty service is good or not?
     
    meomu, Jul 8, 2011
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  6. Stradevarius

    Stradevarius Notebook Consultant

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    Take a picture.

    Also, is this white spot from the pixels actually being white, or from the back-light bleeding through?

    Stradevarius
     
    Stradevarius, Jul 9, 2011
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  7. meomu

    meomu Notebook Enthusiast

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    this is my problem

    [​IMG]

    Does any got problem same me?

    I go to BIOS screen and It still there. This is hardware problem not software problem.
     
    meomu, Jul 11, 2011
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  8. ceffect

    ceffect Notebook Consultant

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    Would have to take the laptop into a Sony store for warranty since the dot is still there even in the BIOS screen. It's probably a dead pixel.
     
    ceffect, Jul 11, 2011
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  9. ota-con

    ota-con Notebook Deity

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    Looks like the pixels are physically damaged.
     
    ota-con, Jul 11, 2011
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  10. meomu

    meomu Notebook Enthusiast

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    I think so. it not dead pixel. Now I wait call from Sony.....
     
    meomu, Jul 12, 2011
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  11. Achusaysblessyou

    Achusaysblessyou eecs geek ftw :D

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    it's known as bruising. Meaning there was some pressure applied to the screen. My question, does that appear only in certain angles or not? My vaio has about 2 of these spots, but only if you view it from a 40+ degree angle vertically above the screen.

    edit: some people got sony to replace their LCD, i didnt bother since i dont see it unless i'm viewing it from that angle, and since it's a TN panel, it doesnt have very good viewing angles anyways. Not worth the hassle IMO
     
    Achusaysblessyou, Jul 12, 2011
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  12. meomu

    meomu Notebook Enthusiast

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    I can see the spot in any angle. I just dont see when the screen is black. I dont know how to say for sony technical guy replace screen for me.
     
    meomu, Jul 12, 2011
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  13. Achusaysblessyou

    Achusaysblessyou eecs geek ftw :D

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    Just talk to Sony, say you recently bought the laptop and when you turned it on this morning you saw the white spot, which is unacceptable for a laptop of this price... blah, blah blah. Be stern, but not offensive
     
    Achusaysblessyou, Jul 12, 2011
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  14. meomu

    meomu Notebook Enthusiast

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    Thanks so much. I will talk with them like this. hope they will replace for me. hihihi
     
    meomu, Jul 13, 2011
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  15. Brianho1337

    Brianho1337 Notebook Evangelist

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    The SB suffers from bruising too then? Wow, Sony must be ignoring all these LCD woes... I'm still kind of scared that this might happen to my Z one day...
     
    Brianho1337, Jul 13, 2011
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  16. electronicsguy

    electronicsguy Notebook Evangelist

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    Just because 1 or 2 people out of thousands end up with a 2-pixel bruised screen doesn't mean the entire production line is faulty. In any case, most manufacturers (even apple btw) dont replace the screen unless you have like 5 or 10 bad pixels.

     
    electronicsguy, Jul 13, 2011
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  17. meomu

    meomu Notebook Enthusiast

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    HI everybody, Sony send the elder men to replace the screen for me. he did very carefully. I'm very please about it. I'm happy now.

    I have something say for everybody know that. The LCD screen was produced by Chimei not LG. Now I know why it's not good like the old Sony Vaio Z. My SB is the latest version of SB
     
    meomu, Jul 13, 2011
    #17