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    Sony Vaio VPCZ11 wwan install problem

    Discussion in 'VAIO / Sony' started by thepinkpanter, May 16, 2010.

  1. thepinkpanter

    thepinkpanter Notebook Consultant

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    Dear All from Forum Notebook Review,
    One more time I am doing the same changing as I did to my previous Vaio Z and TT,
    but this time I am having some problem which I don’t understand…………
    I have placed some photo in order to see what I am doing,
    In the att. photos you can see the device manager and what happening using the full WWAN European drivers package ,Vaio Smart Network,One Click Internet and the Qualcomm Gobi2000 driver,
    It show always the “Qualcomm Gobi 2000 HS-USB Mobile Broadband Device 9225” with yellow warning.
    I did also the test with the full WWAN US drivers package ,Vaio Smart Wii ,VZAccess and the Qualcomm Gobi2000 driver,
    And It show always the “Qualcomm Gobi 2000 HS-USB Ethernet Device 9225” with yellow warning.

    HELP! :confused:
     

    Attached Files:

  2. ZoinksS2k

    ZoinksS2k Notebook Virtuoso

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    The install order to have the WWAN function, at least with the US packages, is:
    1. GOBI Drivers
    2. VZAcess
    3. SmartWI
    If you didn't do them in this order, try again.

    If you have, it looks like you may have a bad WWAN card. You may need to speak with Sony.
     
  3. thepinkpanter

    thepinkpanter Notebook Consultant

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    thank you ZoinksS2k,

    what I did till now is :
    weld the sim slot,
    remove the Gobi 2000,
    with on the laptop and :
    install the VZAccess,
    install the Smart wii,
    install the qualcomm,

    than switch off and install the minicard,
    than switch on again,

    this is the procedure I used for my other laptop but with this one .....no way,

    please let me know if I have to remove the minicard
    in order to follow your installation procedure,

    please continuing to following me
    thank you so much for your kind help..... :)
     
  4. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    thepinkpanther:

    Sorry if I missed this but did the Gobi card come with the laptop, or did you buy it separately? I think Igorstef (sp?) tried swapping with a card from a non-Sony machine and it didn't work.
     
  5. thepinkpanter

    thepinkpanter Notebook Consultant

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    I got it wth the laptop ............
    with my old Z I didn't buy another minicard ............many people think that it can't be used because it is Verizon loked............
    well bielive or not it is working !

    this time I am lost! :confused:

    please HELP
     

    Attached Files:

  6. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    Ok I wasn't sure why you installed the European drivers... and I'm assuming you're using the same card that came with your new Z, with the same new Z itself.

    I see that "Location Services" is not switched on, did you try switching on everything related to the card, then allow Windows to search for drivers in the path-to-drivers you provided?

    Edit: Why does your "Web-To-Go" program show T-mobile :confused: Are you trying to force the card into GSM mode?
     
  7. thepinkpanter

    thepinkpanter Notebook Consultant

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    Hello TofuTurkey,

    the att. picture is belong to my old Z790DLZ and it is just to give you an idea about what I would like to do with the new Z,

    I think I have everything turned on!!!! I also did try the to update the driver from the device manager but nothing...
    strrrrrrrange :confused:
    how can I switched on my "Location Services"?and which one is it?
     
  8. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    Ok I think I was confused (maybe I still am). I was looking at the 'Location Services' in your last email and it looks like it's off...

    Anyway, did you try Zoink's installation steps with the WWAN card installed?
     
  9. thepinkpanter

    thepinkpanter Notebook Consultant

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    No, do you suggest it?

    I can try it..............till now I did any kind of experiments !
    also now I am thinking about my last upgrading and I remember that always I used to remove the IFX in order to weld the sim slot.................and this time I didn't it ,
    I did everything without disconnect the IFX from the mother board,

    maybe this is the problem!!! :confused:

    I'll let you know
     
  10. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    I don't know why you have to do all that (I don't know what IFX stands for) to get what's usually supposed to work, to work... I think you're making it much, much more complicated than it is...
     
  11. thepinkpanter

    thepinkpanter Notebook Consultant

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    you are reason! nothing happened............
    now I want to try with one Gobi1000 and see what happen,
     
  12. thepinkpanter

    thepinkpanter Notebook Consultant

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    here is my last test.........
    Nothing new happened...........
    same error 31 with different minicard "Gobi1000"

    for today I think it is enough ,

    i'll place back everything and think for other, :mad:
     

    Attached Files:

  13. thepinkpanter

    thepinkpanter Notebook Consultant

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    here more details...........




    05-17-2010 21:17:04.032 - File: C:\Windows\system32\tapisrv.dll, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\unimdm.tsp, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\unimdmat.dll, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\uniplat.dll, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\drivers\modem.sys, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\modemui.dll, Version 6.1.7600
    05-17-2010 21:17:04.032 - File: C:\Windows\system32\mdminst.dll, Version 6.1.7600
    05-17-2010 21:17:04.032 - Modem type: Qualcomm Gobi 2000 HS-USB Modem 9225
    05-17-2010 21:17:04.032 - Modem inf path: oem23.inf
    05-17-2010 21:17:04.032 - Modem inf section: Modem2
    05-17-2010 21:17:04.032 - Matching hardware ID: usb\vid_05c6&pid_9225&mi_02
    05-17-2010 21:17:04.047 - 115200,8,N,1, ctsfl=0, rtsctl=1
    05-17-2010 21:17:04.063 - Initializing modem.
    05-17-2010 21:17:04.063 - CD is high while initializing modem.
    05-17-2010 21:17:04.079 - Send: AT<cr>
    05-17-2010 21:17:04.079 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.079 - Interpreted response: OK
    05-17-2010 21:17:04.094 - Send: ATE0V1<cr>
    05-17-2010 21:17:04.094 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.094 - Interpreted response: OK
    05-17-2010 21:17:04.110 - Send: AT<cr>
    05-17-2010 21:17:04.110 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.110 - Interpreted response: OK
    05-17-2010 21:17:04.110 - Waiting for a call.
    05-17-2010 21:17:04.125 - Send: ATS0=0<cr>
    05-17-2010 21:17:04.125 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.125 - Interpreted response: OK
    05-17-2010 21:17:04.125 - Passthrough On
    05-17-2010 21:17:04.515 - Passthrough Off
    05-17-2010 21:17:04.515 - 115200,8,N,1, ctsfl=0, rtsctl=1
    05-17-2010 21:17:04.515 - Initializing modem.
    05-17-2010 21:17:04.515 - CD is high while initializing modem.
    05-17-2010 21:17:04.531 - Send: AT<cr>
    05-17-2010 21:17:04.531 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.531 - Interpreted response: OK
    05-17-2010 21:17:04.547 - Send: ATE0V1<cr>
    05-17-2010 21:17:04.547 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.547 - Interpreted response: OK
    05-17-2010 21:17:04.562 - Send: AT<cr>
    05-17-2010 21:17:04.562 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.562 - Interpreted response: OK
    05-17-2010 21:17:04.562 - Waiting for a call.
    05-17-2010 21:17:04.578 - Send: ATS0=0<cr>
    05-17-2010 21:17:04.578 - Recv: <cr><lf>OK<cr><lf>
    05-17-2010 21:17:04.578 - Interpreted response: OK
    05-17-2010 21:17:04.578 - Session Statistics:
    05-17-2010 21:17:04.578 - Reads : 24 bytes
    05-17-2010 21:17:04.578 - Writes: 20 bytes
    ATQ0V1E0 - OK
    AT+GMM - Qualcomm Gobi 2000
    AT+FCLASS=? - 0,2.0
    AT#CLS=? - COMMAND NOT SUPPORTED
    AT+GCI? - COMMAND NOT SUPPORTED
    AT+GCI=? - COMMAND NOT SUPPORTED
    ATI1 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI2 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI3 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI4 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI5 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI6 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
    ATI7 - Manufacturer: Qualcomm Incorporated
    Model: Qualcomm Gobi 2000
    Revision: D1055-STUTDSVD-3574 1 [Apr 12 2009 21:00:00]
    SVN: 02
    ESN: 0x807E4310
    +GCAP: +CIS707-A, CIS-856, CIS-856-A, CIS707,+MS, +ES, +DS, +FCL
     
  14. TofuTurkey

    TofuTurkey Married a Champagne Mango

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    Did you try reinstalling the drivers, using the card the laptop came with?

    I think it may help for someone who has the same (working) card to post his / her drivers for that component. That can give a clue...
     
  15. beaups

    beaups New Jack Hustler

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    Looks like issue with ethernet driver but modem checks out ok? Can you not establish connection by using the modem?
     
  16. thepinkpanter

    thepinkpanter Notebook Consultant

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    Hello Beaups,

    with the US or Europe wwan package from sony I have the same responce,
    "device disable"
    the initialization start but just for a couple of seconds,

    with the US package it show as Ethernet to have problem,
    and with the European package it show as Broadband to have problem,

    and in both case under "network adapter" only in the device manager,

    thanks alot for try to help me :)
     
  17. beaups

    beaups New Jack Hustler

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    What happens if you create a dialup connection using the modem device? you should be able to find the dial up settings (ie #777, etc) online.
     
  18. thepinkpanter

    thepinkpanter Notebook Consultant

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    I'll try it,
     
  19. thepinkpanter

    thepinkpanter Notebook Consultant

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    N :confused: thing!

    I will try again tomorrow
     

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  20. Rachel

    Rachel Busy Bee

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    So you bought the Z with the Gobi 2000 card and then soldered the sim card slot on to the daughterboard?

    Was it working properly before you soldered the sim card holder?

    I had a look at the Z11 WWAN drivers and they are different from the Gobi 1000 drivers in that there is not a separate image and driver pack. Sony probably combined these into one driver pack.

    If you have the recovery discs may be reinstall and see if that works. If that doesn't then i would suggest you contact Sony.
     
  21. thepinkpanter

    thepinkpanter Notebook Consultant

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    Hi Rachel,

    this time I don't know what think, but I'll follow your suggestion...........I'll try to get one new IFX546 + one Gobi2000 and test them,
    it is so strrrrange :confused:
    when I start VZAccess it say :
    Configuring device ,powering device ,device not available.

    maybe you are reason!
     
  22. pmfcmmak

    pmfcmmak Notebook Consultant

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    I don't know how experienced you are in using Linux - but you are usually getting a lot more of useful debug information about (non-working) hardware in Linux.

    Just grab a live CD and see what happens - the QC card should be supported.
     
  23. thepinkpanter

    thepinkpanter Notebook Consultant

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    hello to everyone ,

    today I got some free time from my everyday busy work...... and I would like to tell you that last month I made it working ........sorry for the late news!

    enjoy the new Vaio Z! ;)
     

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  24. blue13x

    blue13x Notebook Deity

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    How did you make it work? And what did you do exactly: unlock it or mod a sim holder>?
     
  25. Rachel

    Rachel Busy Bee

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    They did a clean install with the recovery discs, well that is what they told me anyway.