Hi guys, just ordered my sony vaio z from sony europe.
I have 2 years warranty included for free and decided to order additional 2 years warranty --> 4 years of warranty on the sony vaio z.
My question is: What happens if the laptops fails, for instance the hard drive crash?
Do I have to send it in through DHL, and pay for the shipping by my own or do Sony pay for the shipping since I have the extra warranty?
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Your warranty does not cover accidental damage i read that you asked that question in another thread. These laptops come with a 3 year warranty as standard until January. Maybe it would have been better for you to buy the at home service warranty pack instead.
VGPEVPPS/D
https://www.sonystyle.co.uk/SonySty...2BC29B8F463F1528F8AD0036000000002BC29B74)/.do
I do believe that you have to pay for shipping. I maybe be wrong on that but i doubt that i am. It says that you have to pay for shipping in the warranty terms and something that someone told me before kind of suggested to me that was the case as well. -
Too bad I live in Sweden, the on-site warranty isn't available to purchase here in Sweden...wonder if I can change the 2 year regular warranty I just purchased to an on-site warranty if Sony decided to offer this service here in Sweden without paying the complete amount, just the difference.
Sony Vaio Z warranty
Discussion in 'VAIO / Sony' started by lukaseurope, Nov 12, 2008.