The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.

Problems? See this thread at archive.org.

Sony Vaio with replaced motherboard won't recover

Discussion in 'VAIO / Sony' started by turborudonja, Apr 13, 2015.

turborudonja Newbie

Reputations:

0

Messages:

1

Likes Received:

0

Trophy Points:

5

Hi there.

I had some problems with my Sony Vaio recently and Sony changed the motherboard (laptop was still in the warranty period).

Today I tried to get a fresh start and tried to get the factory settings. I ran Recovery mode in Vaio Care, skipped the rescue disk and got this information: "An error occurred while executing an application. Cannot use this Recovery Media for this computer. Confirm the model type."

I have Sony Vaio VPCSB3N9E. HDD works fine and apart from new motherboard I haven't experienced any problems. And, to be honest, I haven't used Vaio Care very much. With Vaio I got original Windows 7.

Do you have any ideas how can I get the factory settings on my computer?

Thanks.

turborudonja, Apr 13, 2015

#1
epguy3 Notebook Evangelist

Reputations:

339

Messages:

485

Likes Received:

384

Trophy Points:

76

did you create any recovery DVDs for the Vaio VPCSB3N9E before the motherboard was replaced? The system recovery DVD disc set should be used instead of using the built in Vaio care recovery program.

It looks like the new replacement laptop motherboard was not close to the original motherboard that broke down and that's why the vaio care recovery feature failed.

epguy3, May 9, 2015

#2