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    Sony Z550N LCD screen problem.

    Discussion in 'VAIO / Sony' started by farmerq, Mar 20, 2009.

  1. farmerq

    farmerq Newbie

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    Dear all,

    I just purchased a sony Z550N from amazon.com. It arrived with a few red and blue pixels when the screen uses a dark background.

    Amazon, then, sent me a replacement. But when I turn on this laptop, I immediately noticed that the colors are not displayed right. Especially with ligher colors, there are parallel "stripes" easily seen running from the upper-left to the lower-right (with brighter and dimmer shades). Whenever, I move my head a bit or run my hand before the screen, the "stripes" will show up. This problem doesn't exist with solid white or black colors.

    I then looked carefully with the first laptop, it seemed also to have this problem, but far less serious, and it is not noticed if I don't look deliberately. Overall, the display is nicer than the replacement, looking finer and crispier.

    I wonder if this is a defect, or I am just unlucky, and got all the bad screens. I searched online, and every one praises the screen of this laptop.

    This is really very frustrating - I don't know if and how I should ask for a third laptop from Amazon.

    Anyone else has this problem too?

    Thanks a lot!

    Cin
     
  2. lamdatz1989

    lamdatz1989 Notebook Guru

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    The answer is you are just unlucky and amazon just gave some -_- below aver quality laptop to you. I dun think u can return it with send them your complain, but you can try , gudluck
     
  3. ngvuanh

    ngvuanh Notebook Deity

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    If it is bad, you have the right to get replace or refund no matter what how many time this happened to you.