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    Sony needs confirmation I own my debit card..

    Discussion in 'VAIO / Sony' started by bogeyman, Oct 28, 2009.

  1. bogeyman

    bogeyman Notebook Geek

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    Basically after ordering my lappy, they require further info so they want me to fax them:

    "- a recent statement for the card you used to place the order.Please note that the first and last two digits of the card should be visible in the statement.

    - a utility bill or driver's license or other proof of residence"

    I have a bank statement I can fax them, however I don't have a utility bill or driver's license (just turned 17, and im in college).

    what can i send them instead for "proof of residence?"
     
    bogeyman, Oct 28, 2009
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  2. zimbros12

    zimbros12 Notebook Deity

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    passport ..
     
    zimbros12, Oct 28, 2009
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  3. bogeyman

    bogeyman Notebook Geek

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    anything else? i can use
     
    bogeyman, Oct 29, 2009
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  4. BatBoy

    BatBoy Notebook Nobel Laureate

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    Why not contact your bank and have them verify for you? ;)
     
    BatBoy, Oct 29, 2009
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  5. bogeyman

    bogeyman Notebook Geek

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    what do i say? ask them to contact sony to verify it? because i've already contacted my bank before to actually allow me to do the transaction... now sony itself wants further confirmation..
     
    bogeyman, Oct 29, 2009
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  6. BatBoy

    BatBoy Notebook Nobel Laureate

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    Might be worth a shot. I would check with an account person inside the branch. Maybe they could draft a short letter for you? If you do, first contact Sony and obtain contact info from a specific person who can deal with your order. This way you have all the info on hand if you do go the bank route. Perhaps they can fax the notice to the rep @ sony.

    Proof of residence might also include a statement from the landlord if you are renting, a statement from the college if you are residing on campus, etc. Check with the sony rep for clarification.

    Sony is just trying to verify. Its not uncommon. Get them on the line and explain your situation and ask them exactly what they need/will accept.
     
    BatBoy, Oct 29, 2009
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  7. Steve78

    Steve78 Notebook Evangelist

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    I had the same problem with I ordered my X series. I just took a photo of a credit card statement that showed my name and address and e-mailed it to them.
     
    Steve78, Oct 29, 2009
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  8. bogeyman

    bogeyman Notebook Geek

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    interesting. did u phone them beforehand to tell them you would email it to them? and also what address did you email it to?
     
    bogeyman, Oct 29, 2009
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  9. Steve78

    Steve78 Notebook Evangelist

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    They e-mailed me and said my order was on hold and I need to call them. After I spoke to them, they said I can take a pic of the statement and mail it to [email protected]

    This was the mail I got:

     
    Steve78, Oct 29, 2009
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  10. bogeyman

    bogeyman Notebook Geek

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    oh ok cool. i just faxed them a bank statement. hope that will be enough :D
     
    bogeyman, Oct 29, 2009
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