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    Sony warranty bad???

    Discussion in 'VAIO / Sony' started by TSE, Mar 7, 2011.

  1. TSE

    TSE Notebook Deity

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    I am constantly hearing Sony support is terrible..... Is this true?

    Deciding between an x220 and a sb....
     
    TSE, Mar 7, 2011
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  2. waleed786

    waleed786 Notebook Evangelist

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    There's a huge thread about this, can't find the link but it's somewhere in this forum, you'll find all ur info there
     
    waleed786, Mar 7, 2011
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  3. Achusaysblessyou

    Achusaysblessyou eecs geek ftw :D

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    Personally, i'd go for what you're looking for in a laptop PC. Both will have Sandy Bridge. Both have 1366x768 res, but only the SB has swappable graphics. Now if i weren't such a kid who loves to play games, i'd go for the x220 any day of the week because of thinkpad reliability. So I think it's up to you and what you're looking for in a laptop. As for warranties, go get a SquareTrade ones, those are sometimes cheaper and you can't beat their service since their entire business is warranties whereas Sony's business is to sell to the consumer and maintain a few shops around where they fix broken stuff (and some companies don't even manage their own repair shops)

    but to answer your question, apparently Sony USA has a bad rep, however there are those who have managed to get a good experience with Sony here in America, but then again there are a lot of people saying the contrary. I guess it'll just depend on your luck that day?
     
    Achusaysblessyou, Mar 7, 2011
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  4. Gracy123

    Gracy123 Agrees to disagree

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    Depends on the country/continent!

    Sony USA has very bad reputation. Sony Europe and Asia seems to be fine.
     
    Gracy123, Mar 8, 2011
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  5. kitzuki

    kitzuki Notebook Consultant

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    this saddens me because i just bought one with the 3yr protection plan........
     
    kitzuki, Mar 8, 2011
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  6. waleed786

    waleed786 Notebook Evangelist

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    Me too, but then I canceled the extended plan and got a full refund. I'm going with squaretrade instead
     
    waleed786, Mar 8, 2011
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  7. SPEEDwithJJ

    SPEEDwithJJ NBR Super Idiot

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    I'll also recommend to go with a SquareTrade warranty. Good luck. :)
     
    SPEEDwithJJ, Mar 8, 2011
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