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    USB mouse stops working when my external HDD is plugged in?!

    Discussion in 'VAIO / Sony' started by i_baked_cookies, Dec 22, 2011.

  1. i_baked_cookies

    i_baked_cookies Notebook Consultant

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    So I've been wondering why my perfectly fine Logitech wireless mouse has been acting weird with my new SA. The range is about 3 feet, and even close up the mouse movements are laggy and spotty. Turns out, when I unplug my external HDD (which is plugged into the USB 3.0) port, the mouse becomes fully functional again. I've tested this with two difference mice, same effect.

    What could be causing this nonsense?
     
    i_baked_cookies, Dec 22, 2011
    #1
  2. electronicsguy

    electronicsguy Notebook Evangelist

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    drivers :)

    sony has a fix for this. its a known thing. I think its called usb 3.0 driver patch update or something like that.

     
    electronicsguy, Dec 22, 2011
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  3. i_baked_cookies

    i_baked_cookies Notebook Consultant

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    i_baked_cookies, Dec 24, 2011
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  4. i_baked_cookies

    i_baked_cookies Notebook Consultant

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    Can anybody help me on this? Still can't find a resolution :(
     
    i_baked_cookies, Jan 3, 2012
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  5. i_baked_cookies

    i_baked_cookies Notebook Consultant

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    Bump! Still no worky.
     
    i_baked_cookies, Jan 16, 2012
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  6. Geekz

    Geekz Notebook Deity

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    try to plug it the mouse on a different usb port (say the hdd on the left side of the lappy and the mouse on the right side).

    specially if you're copying files you could have reached the max bandwidth of the ports or power output of the usb.
     
    Geekz, Jan 16, 2012
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  7. darxide_sorcerer

    darxide_sorcerer Notebook Deity

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    ^ SA has only three USB ports: two USB 2.0 and one USB 3.0. all of them are on the right side of the laptop. the USB 3.0 port has an independent controller chip.
     
    darxide_sorcerer, Jan 16, 2012
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  8. miki69

    miki69 Notebook Evangelist

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    I guess you already did this, but do you have latest Setpoint installed from Logitech? Had similar problems some time ago, mouse would stop responding after no obvious reason. What I did to resolve this issue for good, was uninstalling Setpoint driver (via Your Uninstaller or some other good remover, like Revo, Total Uninstaller...), delete Logitech from registry, restart and then fresh installation of latest Setpoint version.

    Cheers,
    Miki
     
    miki69, Jan 16, 2012
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  9. i_baked_cookies

    i_baked_cookies Notebook Consultant

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    Yes, latest setpoint is installed, and I've also tried all combinations of plugging in my devices to the USB ports. Nothing works. Regardless of my settings, unplugging a device from the 3.0 port will make the wireless mouse finally work normally, and plugging a device back in will make my wireless mouse range about one foot.

    This is craaaayyy-zaaaay and I'm not seeing much hope for finding a fix :(
     
    i_baked_cookies, Jan 16, 2012
    #9