VAIO DVD-rom not working

Not sure when or how it happened, but I was trying to load up some software via the ROM on my GF's Sony VAIO VGN-CR190 and noticed there was no drive listed in My Computer at all. I checked device manager and it lists the Pioneer DVR-K17 with an issue, saying the driver for the device is either missing or corrupted.

I checked the pioneer site and it doesn't have anything on the issue. I figured I could just try to reinstall the driver, but I can't seem to find it anywhere either. Is there a way to fix this problem myself, or am I going to have to send it off to Sony? We're still under warranty since it's less than a month old.

 

Your DVD RW drive is not showing up in the Explorer window? It might be the case which I had and so did someone else. Its an issue in deleting the Upper Filters and Lower Filters in the Registry. I called Sony Support for the issue that I could not see my DVD RW drive in the Explorer, and it did not recognize a disc when inserted.

Sunday morning and Sony Support guided me to those same steps as pointed out by a fellow board member, in about twenty minutes. Give them a call.

 

See this thread: http://forum.notebookreview.com/showthread.php?t=158024

I posed a similar if not exact same problem. Someone replies with the location in the Registry where you delete the Upper Filters and Lower Filters.

I even provide a screenshot where I am at the exact screen...Its unusual why the disc drive stopped reading, but at least it got solved by deleting those two things. Dont forget to restart after doing so.

 

Apparently the issue is with certain third part cd/dvd burning software. They are the culprits in screwing up the registry entries. Luckily it is a pretty easy (and well documented) fix.

Gary

 

Thanks a lot guys, the problem was fixed by deleting those registry entries that were mentioned in the other thread